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Overview
  • How are reviewers describing this item?
    carefree, new, home and packed.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 19 reviews as of our last analysis date on Aug 22 2017.
Reviews Summary

{"reviewer_id":"057A6E5592DCC472A360F8E5BD92088D","reviewer_name":"Roam41693167475","review_text":"Beautiful location, lacking in customer service. Elevator out and we were on the 4th floor, for a week-made things difficult. Daily services not to standard (e.g. ran out of toilet paper and had to fetch from office at midnight-dark and scary) and front office didn’t take care of the problem.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.634804258,"sentiment_breakdown":[["Beautiful location, lacking in customer service.",["unknown",0.4998147]],["Elevator out and we were on the 4th floor, for a week-made things difficult.",["unknown",0.72842956]],["Daily services not to standard (e.",["unknown",0.59685546]],["g.",["unknown",0.78255767]],["ran out of toilet paper and had to fetch from office at midnight-dark and scary) and front office didn’t take care of the problem.",["unknown",0.5663639]]],"reviewer_fake_points":45}


{"reviewer_id":"C92D5980743224D4500C88C6DB8950B5","reviewer_name":"Dennis","review_text":"The kid's clubs, activities, adult activities and all we did make it superb. Carlos the events manager and all of the staff set the days up perfectly with opt-in activities for all of us and then the kids club in the evenings was the go-to place for the crew while we had some of the best cuisine we have ever had traveling. We will be back.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8586682666666666,"sentiment_breakdown":[["The kid's clubs, activities, adult activities and all we did make it superb.",["positive",0.9689279]],["Carlos the events manager and all of the staff set the days up perfectly with opt-in activities for all of us and then the kids club in the evenings was the go-to place for the crew while we had some of the best cuisine we have ever had traveling.",["positive",0.9896221]],["We will be back.",["unknown",0.6174548]]],"reviewer_fake_points":-10}


{"reviewer_id":"00F469CE0FBC27CEF083DD4682ED095D","reviewer_name":"Quest44983145975","review_text":"I had an amazing vacation! The condo was lovely with a beautiful view of the ocean and the sunrise. The bed was comfortable and the decor was stunning. The staff were all very helpful and provided excellent service. The sales staff was exceptional! Puerto Escondido is a very quaint little city. Would highly recommend Vivo Resorts. Fond memories! I hope to return! :):)","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8286298666666667,"sentiment_breakdown":[["I had an amazing vacation!",["positive",0.90679115]],["The condo was lovely with a beautiful view of the ocean and the sunrise.",["positive",0.9611703]],["The bed was comfortable and the decor was stunning.",["positive",0.9497714]],["The staff were all very helpful and provided excellent service.",["positive",0.9252448]],["The sales staff was exceptional!",["positive",0.93968886]],["Puerto Escondido is a very quaint little city.",["positive",0.8144115]],["Would highly recommend Vivo Resorts.",["positive",0.99397355]],["Fond memories!",["positive",0.80103326]],["I hope to return!",["negative",0.16558398]]],"reviewer_fake_points":40}


{"reviewer_id":"36AA058F5FD0F7A04051BB43460E8489","reviewer_name":"cjames1968","review_text":"This was our third trip to Vivo. It was our first with the new clubhouse and amenities. The raw beach on either side of Vivo is a huge draw for us. The condos are truly first world. We have never had any problems at all with the water, condo, security, or services. The new clubhouse is wonderful. The new gym, kid center, and eating space are well-done, and excellent additions. A couple of notes: Vivo is isolated. It is twenty minutes from town, and 5km on a gravel road. Commuting to town via taxi or shuttle is a necessity. This may perturb some. The destination is well worth it, in our view. What sets Vivo apart is the staff. Flor, Ramiro, and Salvador leading the wait staff are serious professionals. They are extremely attentive and concerned that everything is just right. Boris with the concierge staff was very friendly and immediately helpful. Sheyla at the pool was eager to make sure you weren't thirsty or hungry!! Special note must be made of the children's center. Delia and the others in the children's center were wonderful with our kids. They loved them like their own. Our kids were eager to go and stay there. Not just for the X-Box either. They enjoyed being with Delia and her colleagues. These folks gave our kids serious love and kindness. Vivo is a true gem - enjoy! We highly recommend it and will be back!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8829187034615382,"sentiment_breakdown":[["This was our third trip to Vivo.",["positive",0.9642994]],["It was our first with the new clubhouse and amenities.",["positive",0.90859187]],["The raw beach on either side of Vivo is a huge draw for us.",["positive",0.9553944]],["The condos are truly first world.",["positive",0.9085267]],["We have never had any problems at all with the water, condo, security, or services.",["unknown",0.7769743]],["The new clubhouse is wonderful.",["positive",0.9515147]],["The new gym, kid center, and eating space are well-done, and excellent additions.",["positive",0.9766605]],["A couple of notes: Vivo is isolated.",["unknown",0.77437216]],["It is twenty minutes from town, and 5km on a gravel road.",["positive",0.9298561]],["Commuting to town via taxi or shuttle is a necessity.",["positive",0.88515896]],["This may perturb some.",["positive",0.90785074]],["The destination is well worth it, in our view.",["positive",0.8975707]],["What sets Vivo apart is the staff.",["positive",0.8060587]],["Flor, Ramiro, and Salvador leading the wait staff are serious professionals.",["unknown",0.6340292]],["They are extremely attentive and concerned that everything is just right.",["positive",0.9507553]],["Boris with the concierge staff was very friendly and immediately helpful.",["positive",0.93574494]],["Sheyla at the pool was eager to make sure you weren't thirsty or hungry!",["positive",0.93735206]],["Special note must be made of the children's center.",["unknown",0.61856115]],["Delia and the others in the children's center were wonderful with our kids.",["positive",0.9444499]],["They loved them like their own.",["positive",0.953324]],["Our kids were eager to go and stay there.",["positive",0.89586353]],["Not just for the X-Box either.",["unknown",0.68259907]],["They enjoyed being with Delia and her colleagues.",["positive",0.9276659]],["These folks gave our kids serious love and kindness.",["positive",0.8901502]],["Vivo is a true gem - enjoy!",["positive",0.95986897]],["We highly recommend it and will be back!",["positive",0.98269284]]],"reviewer_fake_points":-60}

Review Count History
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