reviewerid6BD4C7195C9C7B1DD112BF487FA606D1reviewernameJlalalareviewtextIf you love to learn about history and have fun at the same time then this tour is for you I learned so much from this tour because our guide Hakan Agadume is passionate about history and teaching he is in fact a professor So it’s such a bonus to have a guide who is extremely qualified to talk about the sites we went to He made the history lessons engaging and lively We walked through all the must seesimportant sites like Hagia Sophia Topkapi Palace Grand Bazaar etc lunch included It was cold and raining pretty hard but the tour remained high energy because our guide loved sharing his knowledge He also helped me navigate my purchases through the Grand Bazaar which could’ve taken the whole day we did in a few hours I highly recommend this tour and Hakan as your guide don’t missreviewrating50sentimentclasspositivesentimentresult08989121712499999sentimentbreakdownIf you love to learn about history and have fun at the same time then this tour is for youpositive091701573I learned so much from this tour because our guide Hakan Agadume is passionate about history and teaching he is in fact a professorpositive084204066So it’s such a bonus to have a guide who is extremely qualified to talk about the sites we went topositive094636226He made the history lessons engaging and livelypositive093352646We walked through all the must seesimportant sites like Hagia Sophia Topkapi Palace Grand Bazaar etc lunch includedpositive09356325It was cold and raining pretty hard but the tour remained high energy because our guide loved sharing his knowledgepositive095745826He also helped me navigate my purchases through the Grand Bazaar which could’ve taken the whole day we did in a few hourspositive08751997I highly recommend this tour and Hakan as your guide don’t missunknown07840618reviewerfakepoints75

revieweridF91F5D189CC79464BF1C047C6EE3DA52reviewernameIsabel HreviewtextOur tour of the Hagia Sofia u0026 the sultan’s palace in Istanbul Turkey was amazing All because of Neon Tours the tour guide lady specifically was so sweet Her name was Sevilay Tokmak u0026 I strongly recommend her if you take up a tour with them here Very nice hence the rate of excellence reviewrating50sentimentclasspositivesentimentresult08450588400000001sentimentbreakdownOur tour of the Hagia Sofia u0026 the sultan’s palace in Istanbul Turkey was amazingpositive096853024All because of Neon Tourspositive08383713the tour guide lady specifically was so sweetpositive08089857Her name was Sevilay Tokmak u0026 I strongly recommend her if you take up a tour with them herepositive0937068Very nice hence the rate of excellenceunknown067233896reviewerfakepoints35

reviewerid547D197C08C221DEB7C04116808AFBCDreviewernameclaurios11reviewtextMy husband and I booked a three day Cappadocia and Ephesus tour on the web through Tour Radar website Apparently the operator agency in Cappadocia is Neon Tours We booked and received a confirmation email from Hasan who works for Neon Tours on 20th September saying that they have confirmed our reservation for 1 double room In the brochure and the Tour Radar website they advertise that the nOvernight in Cappadocia is in 4star Dilek Kaya Cave Hotel or Alfina Cave Hotel see photo However after a long day of traveling from Istanbul to Kayseri and doing the itinerary for the first day of the tour we arrived to another hotel called Kapadokya Lodge which is NOT A CAVE HOTEL as we saw it in the brochureWe’re really disappointing as we were expecting a Cave hotelso if you don’t want surprises don’t book a tour with Neon Tours or make sure your agency don’t use them nMy husband chatted with Tour Radar and apparently they changed the accommodation options in the brochure but they never told usreally bad customer service for both Tour Radar and Neon Tours We never received an apology from Hasan who were the Neon Tours representative nThey should learn that when you pay for a tour or a hotel your expectations are as per the website or brochure and if things change they need to contact the customer and let them knownreviewrating10sentimentclassunknownsentimentresult04361176499999999sentimentbreakdownMy husband and I booked a three day Cappadocia and Ephesus tour on the web through Tour Radar websiteunknown075557905Apparently the operator agency in Cappadocia is Neon Toursunknown043449226We booked and received a confirmation email from Hasan who works for Neon Tours on 20th September saying that they have confirmed our reservation for 1 double roomunknown060925126In the brochure and the Tour Radar website they advertise that the Overnight in Cappadocia is in 4star Dilek Kaya Cave Hotel or Alfina Cave Hotel see photonegative023381558However after a long day of traveling from Istanbul to Kayseri and doing the itinerary for the first day of the tour we arrived to another hotel called Kapadokya Lodge which is NOT A CAVE HOTEL as we saw it in the brochureunknown063229764We’re really disappointing as we were expecting a Cave hotelnegative009371269so if you don’t want surprises don’t book a tour with Neon Tours or make sure your agency don’t use thempositive08160866My husband chatted with Tour Radar and apparently they changed the accommodation options in the brochure but they never told usunknown040507388really bad customer service for both Tour Radar and Neon Toursnegative010207874We never received an apology from Hasan who were the Neon Tours representativeunknown04539743They should learn that when you pay for a tour or a hotel your expectations are as per the website or brochure and if things change they need to contact the customer and let them knownegative026093215reviewerfakepoints20

revieweridA05BBA2B9DC91D65F692A7100788D409reviewernameShabaan KhanreviewtextWe booked with Thompson Tours who engaged Neon Tours in TurkeynOur tour director Recep made the 17 non whites in the tour party of 26 feel aggrievednnHe was totallynRude and unhelpful when questioned by non whitesnHe made it a point to blatantly discriminate between Cost Saver pax and Classic paxnHe had no Regards for the AgednHe only patronized Whites paxnHe presented a Covert view of Christianity and gave undue time at Christian oriented sites on the itinerarynHe presented a patronized view of Turkey nnComing from South Africa and our Apartheid past we relived this on the tournHe was rude to the Australian ex Phillipinos who had a showdown with himnnPlease be circumspect when engaging with Neon ToursnI will certainly not recommend themreviewrating10sentimentclassunknownsentimentresult07366734442857142sentimentbreakdownWe booked with Thompson Tours who engaged Neon Tours in Turkeypositive0868026Our tour director Recep made the 17 non whites in the tour party of 26 feel aggrievedpositive085148317He was totally Rude and unhelpful when questioned by non whites He made it a point to blatantly discriminate between Cost Saver pax and Classic pax He had no Regards for the Aged He only patronized Whites pax He presented a Covert view of Christianity and gave undue time at Christian oriented sites on the itinerarynegative015767246He presented a patronized view of Turkey positive088877213Coming from South Africa and our Apartheid past we relived this on the tourpositive08667202He was rude to the Australian ex Phillipinos who had a showdown with himpositive092226875Please be circumspect when engaging with Neon Toursunknown06017714reviewerfakepoints80