reviewerid6251268FDFEED01C9C432035615E5CA4reviewernameAngela RreviewtextI am a frequent Marriott business traveler and in some type of Marriott property across the country most weeks of the year We hosted a corporate event this property and the team was great to work with as usual I had an early return flight the next morning and left the property before 6 AM Upon boarding my flight I realized I left a bag with some charging cables Bose speakers and an Apple Watch in my room I called when I landed and spoke to Mr Roberto Cordova He and his associate Mr Norberto Pagan assisted quickly and in under an hour had confirmed receipt of the items and shipped completely complimentary and sent a FedEx tracking number to me Was blown away by the speedy service and willingness to go above and beyond Its reasons like this why I will continue to be a Marriott customerreviewrating50sentimentclasspositivesentimentresult08451046569999999sentimentbreakdownI am a frequent Marriott business traveler and in some type of Marriott property across the country most weeks of the yearpositive093032694We hosted a corporate event this property and the team was great to work with as usualpositive088077784I had an early return flight the next morning and left the property before 6 AMpositive08651651Upon boarding my flight I realized I left a bag with some charging cables Bose speakers and an Apple Watch in my roomunknown07848525I called when I landed and spoke to Mrpositive08211274Roberto Cordovaunknown07262605He and his associate Mrpositive0954587Norberto Pagan assisted quickly and in under an hour had confirmed receipt of the items and shipped completely complimentary and sent a FedEx tracking number to mepositive095100665Was blown away by the speedy service and willingness to go above and beyondunknown068237394Its reasons like this why I will continue to be a Marriott customerpositive08545687reviewerfakepoints40

reviewerid66597E2344DBC602CA2D1C1C06BEC7EEreviewernameStephaniereviewtextBeautiful hotel There was an event going on at the hotel the first night I stayed there and there was no parking however Waldo R at valet parking was very helpful and was able to quickly accomodate usreviewrating50sentimentclasspositivesentimentresult09075920166666668sentimentbreakdownBeautiful hotelpositive096020454There was an event going on at the hotel the first night I stayed there and there was no parking however Waldo Rpositive087491876at valet parking was very helpful and was able to quickly accomodate uspositive088765275reviewerfakepoints40

reviewerid59E294CE8049135CC689802FAD69FC8BreviewernameARreviewtextJunior runs the valet team at this Marriot He is friendly fast and organized First impressions are everything They’re lucky to have him on the front line Thanks for everything Junior You’re the bestreviewrating50sentimentclasspositivesentimentresult0860675745sentimentbreakdownJunior runs the valet team at this Marriotunknown0709367He is friendly fast and organizedpositive09184286First impressions are everythingpositive07920293They’re lucky to have him on the front linepositive091333187Thanks for everything Juniorpositive0973375You’re the bestpositive08575227reviewerfakepoints40

reviewerid787CB68C508EEE17935F41B2763A0542reviewernamePhilip AreviewtextAside from its fantastic location spacious rooms and spotless facilities the service at Marriott Biscayne Bay is bar none some of the best I’ve experienced as of late From the front desk to housekeeping to the onsite restaurant and amenities The staff at this Marriot is so attentive that you’ll think you’ve checked in to a five star hotel The security personnel Norberto and Luis in particular went out of their way to accommodate and remedy even the most mundane requests with urgency and care youd expect only if you lost your passport Now to the valet staff rockstars Junior Rose and Daniel Coming in and out three times a day for 5 days straight these guys went way above and beyond the scope of duty and made it such a seamless experience that I can’t thank them enough I don’t think I ever waited more than a minute or two for my car to arrive and that’s if I didn’t call for it from the room And if I did it was ready by the time I got to the lobby even when I called on my way downstairs granted the room was located on the 28th floor Always greeted with a friendly smile these guys had a bottle of cold water waiting in the console if it was particularly hot outside after lunch time there’d be some mints for refreshment I’m so impressed w the Marriott and their crew this is my first TripAdvisor review And I enjoyed every moment writing it Well deserved guys no doubt where I’m staying next time I’m in Miami Keep up the good work and thank you for a fantastic stayreviewrating50sentimentclasspositivesentimentresult08546804407692309sentimentbreakdownAside from its fantastic location spacious rooms and spotless facilities the service at Marriott Biscayne Bay is bar none some of the best I’ve experienced as of latepositive089622456From the front desk to housekeeping to the onsite restaurant and amenitiespositive08843527The staff at this Marriot is so attentive that you’ll think you’ve checked in to a five star hotelunknown06473461The security personnel Norberto and Luis in particular went out of their way to accommodate and remedy even the most mundane requests with urgency and care youd expect only if you lost your passportunknown053451085Now to the valet staff rockstars Junior Rose and Daniel Coming in and out three times a day for 5 days straightpositive08977639 these guys went way above and beyond the scope of duty and made it such a seamless experience that I can’t thank them enoughpositive09679542I don’t think I ever waited more than a minute or two for my car to arrive and that’s if I didn’t call for it from the roomunknown071225286And if I did it was ready by the time I got to the lobby even when I called on my way downstairs granted the room was located on the 28th floorpositive08936768Always greeted with a friendly smile these guys had a bottle of cold water waiting in the console if it was particularly hot outside after lunch time there’d be some mints for refreshmentpositive096632516I’m so impressed w the Marriott and their crew this is my first TripAdvisor reviewpositive09681416And I enjoyed every moment writing itpositive08945761Well deserved guys no doubt where I’m staying next time I’m in Miamipositive08727769Keep up the good work and thank you for a fantastic staypositive0974944reviewerfakepoints20