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Overview
  • How are reviewers describing this item?
    great, best, helpful, awesome and here.
  • Our engine has analyzed and discovered that 60.0% of the reviews are reliable.
  • This product had a total of 20 reviews as of our last analysis date on Aug 16 2017.
Reviews Summary

{"reviewer_id":"BB8A8086372DB0CDECAA71CA24CEBBA5","reviewer_name":"Bethany L","review_text":"We booked a quick overnight stay for a weekend trip to see a play at the Shakespeare Festival. When we arrived, our car thermometer read 103 F and upon checking in, the clerk informed me our room had no air conditioning. I asked if there were any rooms available with A/C; they were all booked. The clerk offered to show me the room and showed me their set up of box fans. The room was muggy and uncomfortable. I cancelled our reservation and was informed that I would lose my deposit (one night's charge). I asked how I would've known that certain rooms didn't have A/C. The clerk said the rooms which do have A/C have it listed under \"amenities,\" whereas the rooms without A/C have nothing listed on the website at all.\n\nVery disappointed that the website wasn't straightforward about A/C status of all the rooms, and that the hotel wouldn't work with me for a partial refund. It's also beyond me that a hotel in Ashland would have any rooms without A/C. Ridiculous!","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.6997484863636364,"sentiment_breakdown":[["We booked a quick overnight stay for a weekend trip to see a play at the Shakespeare Festival.",["positive",0.9616331]],["When we arrived, our car thermometer read 103 F and upon checking in, the clerk informed me our room had no air conditioning.",["unknown",0.70003253]],["I asked if there were any rooms available with A/C; they were all booked.",["unknown",0.7300876]],["The clerk offered to show me the room and showed me their set up of box fans.",["unknown",0.75710005]],["The room was muggy and uncomfortable.",["positive",0.86387855]],["I cancelled our reservation and was informed that I would lose my deposit (one night's charge).",["positive",0.8691597]],["I asked how I would've known that certain rooms didn't have A/C.",["unknown",0.7555378]],["The clerk said the rooms which do have A/C have it listed under \"amenities,\" whereas the rooms without A/C have nothing listed on the website at all.",["unknown",0.6337352]],["Very disappointed that the website wasn't straightforward about A/C status of all the rooms, and that the hotel wouldn't work with me for a partial refund.",["unknown",0.3349253]],["It's also beyond me that a hotel in Ashland would have any rooms without A/C.",["positive",0.95449567]],["Ridiculous!",["negative",0.13664785]]],"reviewer_fake_points":55}


{"reviewer_id":"9891EF103720B22F16BCB854EB94267E","reviewer_name":"Ljofferothy","review_text":"Stayed for 1 night while passing through Ashland. Last minute reservation so we ended up with a street side room with shared bath, and neither was an issue. Comfortable overall atmosphere, room and beds, handmade soaps, bathrooms were nicely decorated and well maintained. Street noise muffled at worst ( it was December so windows were closed). Friendly helpful staff and perfect location to eat, drink and be merry and not have to drive ( off street parking in the back). Loved this place!","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7593499116666668,"sentiment_breakdown":[["Stayed for 1 night while passing through Ashland.",["unknown",0.7617298]],["Last minute reservation so we ended up with a street side room with shared bath, and neither was an issue.",["unknown",0.7570787]],["Comfortable overall atmosphere, room and beds, handmade soaps, bathrooms were nicely decorated and well maintained.",["positive",0.98652387]],["Street noise muffled at worst ( it was December so windows were closed).",["negative",0.1038063]],["Friendly helpful staff and perfect location to eat, drink and be merry and not have to drive ( off street parking in the back).",["positive",0.9805981]],["Loved this place!",["positive",0.9663627]]],"reviewer_fake_points":-55}


{"reviewer_id":"57621A13B6D8779027828811659C7CD3","reviewer_name":"LOLady27","review_text":"But you need to know that I can get really hot in Ashland in the summer, so I knew to ask for A/C. I also booked a room with a private bath which I - incorrectly, as it turned out - assumed would mean a shower. It actually meant a claw-foot tub but not even a shower spray. It also meant climbing into the tub and crouching down to wash my hair under the faucet. It was not a pleasant surprise and something I would have liked to know beforehand. Otherwise, the staff were lovely, the location couldn’t have been better and, thankfully, the 100° on the day we arrived settled down to perfect weather the days we were there at the end of June. I think they have one room with both A/C and and a shower.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.6429738714285714,"sentiment_breakdown":[["But you need to know that I can get really hot in Ashland in the summer, so I knew to ask for A/C.",["positive",0.8002127]],["I also booked a room with a private bath which I - incorrectly, as it turned out - assumed would mean a shower.",["unknown",0.6312413]],["It actually meant a claw-foot tub but not even a shower spray.",["negative",0.2637057]],["It also meant climbing into the tub and crouching down to wash my hair under the faucet.",["unknown",0.438567]],["It was not a pleasant surprise and something I would have liked to know beforehand.",["unknown",0.4749986]],["Otherwise, the staff were lovely, the location couldn’t have been better and, thankfully, the 100° on the day we arrived settled down to perfect weather the days we were there at the end of June.",["positive",0.9373823]],["I think they have one room with both A/C and and a shower.",["positive",0.9547095]]],"reviewer_fake_points":-35}


{"reviewer_id":"E2C6C4D840B5C24204E127D37E7AB437","reviewer_name":"Betty W","review_text":"Very comfortable old hotel right in center of town. Most rooms have shared baths. Definitely request air conditioning. Nice lobby area to talk with friends. It’s on the second floor. No elevator but the back entrance has fewer stairs ","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8986081520000001,"sentiment_breakdown":[["Very comfortable old hotel right in center of town.",["positive",0.9822609]],["Most rooms have shared baths.",["positive",0.9850952]],["Definitely request air conditioning.",["positive",0.82676256]],["Nice lobby area to talk with friends.",["positive",0.98448783]],["It’s on the second floor.",["unknown",0.71443427]]],"reviewer_fake_points":40}

Review Count History
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