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Overview
  • How are reviewers describing this item?
    black, done, right, good and professional.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 20 reviews as of our last analysis date on Mar 15 2019.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

We had Black Cat out for what turned out to be a full repipe. Mike, Chrissy, Cody, and Jonathan were all easy to communicate wi...  Read More

Most authentic reviewquestion

I am a guy that places very high value on customer service. It's paramount in my view. So much so that I will go out of my way ...  Read More


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Yelp

    I called this am about a leaky sink.


    Posted by a reviewer on Yelp

    They couldn't help me as they are fully booked but they gave me two other references which eventual lead to me getting a service call scheduled.


    Posted by a reviewer on Yelp

    This was not due to anything that black cat did, but due to hose bib manufacturer.


    Posted by a reviewer on Yelp

    They were very candid about others reporting the same issue, and that they are seeking a different manufacturer for the part.


    Posted by a reviewer on Yelp

    Now that's what i call listening to what your customers have to say.


    Posted by a reviewer on Yelp

    Also, they gave us a cash discount; albeit, it did feel odd paying someone thousands of dollars in 20s (the atm only gave us 20s for some reason).


    Posted by a reviewer on Yelp

    I would be remiss to not comment on the fact that due to no fault of their own, the city inspector failed the job first time out due to a leak in an outbound line (they only replace inbound water lines on a repipe), and a shower remodel that was in progress, as it did not have the trim kit (handles, mixer, nozzle) installed and so the inspector couldn't verify the hot & cold lines were correctly connected (they were).


    Posted by a reviewer on Yelp

    I found their work ethic to be exemplary, as was the work they did.

Review Count History
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