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Overview
  • How are reviewers describing this item?
    cut, great, best, wanted and here.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 38 reviews as of our last analysis date on Aug 11 2017.
Reviews Summary

{"reviewer_id":"FE10CA91C8C0F047840BB7D3CCBE1C52","reviewer_name":"Silvia U","review_text":"The location is good to visit the old town. I liked the spacious room but the sports bar needs updating and the gym was dingy. The breakfast buffet was excellent everyday.\nYou can walk to the Opera building next door and to the History museum without crossing a major street, which is a very good thing until you get used to the traffic chaos.","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.9506390825,"sentiment_breakdown":[["The location is good to visit the old town.",["positive",0.9118242]],["I liked the spacious room but the sports bar needs updating and the gym was dingy.",["positive",0.985994]],["The breakfast buffet was excellent everyday.",["positive",0.9776938]],["You can walk to the Opera building next door and to the History museum without crossing a major street, which is a very good thing until you get used to the traffic chaos.",["positive",0.92704433]]],"reviewer_fake_points":-15}


{"reviewer_id":"EAD56C98D74C4AE83FD22FE2CE0C5412","reviewer_name":"FarAway17233658085","review_text":"Hilton Hanoi is a true gem in the city. Excellent location, good and helpful service, lovely bakery. Rooms slightly dated but very spacious and clean with comfortable bed and great view of the opera house. A few nice restaurants like the famous Ngon nearby. Would recommend and come back again.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.944670172,"sentiment_breakdown":[["Hilton Hanoi is a true gem in the city.",["positive",0.79852706]],["Excellent location, good and helpful service, lovely bakery.",["positive",0.9757465]],["Rooms slightly dated but very spacious and clean with comfortable bed and great view of the opera house.",["positive",0.9810326]],["A few nice restaurants like the famous Ngon nearby.",["positive",0.9760231]],["Would recommend and come back again.",["positive",0.9920216]]],"reviewer_fake_points":40}


{"reviewer_id":"E23859A2ADE6DF902E21C240873C8D57","reviewer_name":"Tuan N","review_text":"I really appreciate the hotel architecture, it fits in very well with the old quarter area. Room is a bit dated and can use some updating. My room had a view of the opera house but the window was just way too small. If the window was bigger and could let in more light, it would have been wonderful. Staff are nice and attentive.\nGold and diamond status guest were recognised properly. Breakfast had a good mix of western and Vietnamese food. Overall, a pleasant stay. ","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.81894649375,"sentiment_breakdown":[["I really appreciate the hotel architecture, it fits in very well with the old quarter area.",["positive",0.92486733]],["Room is a bit dated and can use some updating.",["positive",0.96294904]],["My room had a view of the opera house but the window was just way too small.",["unknown",0.6063562]],["If the window was bigger and could let in more light, it would have been wonderful.",["unknown",0.46065885]],["Staff are nice and attentive.",["positive",0.92272294]],["Gold and diamond status guest were recognised properly.",["unknown",0.72775465]],["Breakfast had a good mix of western and Vietnamese food.",["positive",0.9846615]],["Overall, a pleasant stay.",["positive",0.96160144]]],"reviewer_fake_points":-20}


{"reviewer_id":"AE703216DEFF0DCA9F674C564B96B023","reviewer_name":"soverymuchfood","review_text":"Good location right in the heart of old quarter. Takes about 30-35 minutes from the airport. \nStaff generally helpful and spoke ok English. Checkin was straight forward and was recognised for my status membership and offered the standard lounge / breakfast amenity, but no upgrade (which seems to be standard for Hilton)\nDated, musty rooms with very basic bathrooms needing a refresh. \nExec lounge very poor - terrible selection of food and \nPool and gym facility are very basic\nOn premises restaurants were average - the Thai was ok. Breakfast was standard Hilton fare. The sports bar was very poor. ","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.6564672128571428,"sentiment_breakdown":[["Good location right in the heart of old quarter.",["positive",0.9529959]],["Takes about 30-35 minutes from the airport.",["positive",0.80051136]],["Staff generally helpful and spoke ok English.",["unknown",0.725677]],["Checkin was straight forward and was recognised for my status membership and offered the standard lounge / breakfast amenity, but no upgrade (which seems to be standard for Hilton) Dated, musty rooms with very basic bathrooms needing a refresh.",["positive",0.9846817]],["Exec lounge very poor - terrible selection of food and Pool and gym facility are very basic On premises restaurants were average - the Thai was ok.",["negative",0.12747392]],["Breakfast was standard Hilton fare.",["positive",0.90524846]],["The sports bar was very poor.",["negative",0.09868215]]],"reviewer_fake_points":-5}

Review Count History
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