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Overview
  • How are reviewers describing this item?
    done and later.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 13 reviews as of our last analysis date on Aug 8 2017.
Reviews Summary

{"reviewer_id":"251172A72144111FEF0378CF855F5702","reviewer_name":"Laurie","review_text":"Meant for beach and pool lovers, as well as epicureans and night owls, the Iberostar Túcan \u0026 Quetzal Hotel is a perfect place to fulfill anyone’s vacation with fun and unforgettable moments. \n\nFrom check-in to check-out, the service was on point. The staff was always very polite, nice, and welcoming. The room cleaning was perfectly neat. As guests, my mother and I felt very comfortable as soon as we set foot in the Túcan hotel lobby. \n\nThe gastronomy, whether it was at the buffet or à la carte restaurants, was truly delicious and well diversified. Also, the waiters were irreprochable. They served the guests as their own family. Special thanks to Christian who always made sure to start our days on a joyful note. \n\nThroughout the day, a multitude of fun activities and games are offered at the pool and the beach. The aqua-fitness given by Alan everyday was always very fun to attend. Also, the animation team, including Carlos, Paola, Alejandro, Rodrigo, and Dorian, should be very proud for making such an irreprochable job at entertaining many activities and games (ex : zumba, bachata lessons, beach volleyball, \u0026 many more). They were always full of energy and ready to make you smile. \n\nThere were many events, such as the Ocean Day beach party and the foam pool party, that were so much fun and made our stay even more unforgettable. Every night, there was a different show that was always so beautiful and amazing to see. Especially, the mexican show and the circus show were the most appreciated. \n\nThe fact that this resort is also very eco-friendly really made a huge difference and the fact that they are planning to become plastic-free in 2020 is stunning. The beach, the pool and the weather were amazing. There wasn’t much seaweed and if there was, the next day they would be picked up and the beach was so clean. The wilderness throughout the hotel is very well kept, and it was very fun to try to find all the different animals wandering around. \n\nAll in all, our two weeks stay at this hotel really seemed to have gone by in a split second. We loved everything about our vacation and we cannot wait to come back again, as soon as possible. \n\nThank you, see you soon!\n\nLaurie \u0026 Chantal\nMontréal, Canada","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9046749447826087,"sentiment_breakdown":[["Meant for beach and pool lovers, as well as epicureans and night owls, the Iberostar Túcan \u0026 Quetzal Hotel is a perfect place to fulfill anyone’s vacation with fun and unforgettable moments.",["positive",0.98006266]],["From check-in to check-out, the service was on point.",["unknown",0.5371896]],["The staff was always very polite, nice, and welcoming.",["positive",0.9316418]],["The room cleaning was perfectly neat.",["positive",0.9766343]],["As guests, my mother and I felt very comfortable as soon as we set foot in the Túcan hotel lobby.",["positive",0.97802496]],["The gastronomy, whether it was at the buffet or à la carte restaurants, was truly delicious and well diversified.",["positive",0.97787184]],["Also, the waiters were irreprochable.",["positive",0.8591247]],["They served the guests as their own family.",["positive",0.9146031]],["Special thanks to Christian who always made sure to start our days on a joyful note.",["positive",0.96689767]],["Throughout the day, a multitude of fun activities and games are offered at the pool and the beach.",["positive",0.9443537]],["The aqua-fitness given by Alan everyday was always very fun to attend.",["positive",0.9329675]],["Also, the animation team, including Carlos, Paola, Alejandro, Rodrigo, and Dorian, should be very proud for making such an irreprochable job at entertaining many activities and games (ex : zumba, bachata lessons, beach volleyball, \u0026 many more).",["positive",0.9288946]],["They were always full of energy and ready to make you smile.",["positive",0.9643447]],["There were many events, such as the Ocean Day beach party and the foam pool party, that were so much fun and made our stay even more unforgettable.",["positive",0.9483141]],["Every night, there was a different show that was always so beautiful and amazing to see.",["positive",0.9504427]],["Especially, the mexican show and the circus show were the most appreciated.",["unknown",0.6579551]],["The fact that this resort is also very eco-friendly really made a huge difference and the fact that they are planning to become plastic-free in 2020 is stunning.",["positive",0.9653815]],["The beach, the pool and the weather were amazing.",["positive",0.9705796]],["There wasn’t much seaweed and if there was, the next day they would be picked up and the beach was so clean.",["positive",0.8406357]],["The wilderness throughout the hotel is very well kept, and it was very fun to try to find all the different animals wandering around.",["positive",0.9206858]],["All in all, our two weeks stay at this hotel really seemed to have gone by in a split second.",["positive",0.9673263]],["We loved everything about our vacation and we cannot wait to come back again, as soon as possible.",["positive",0.8873631]],["Thank you, see you soon!",["positive",0.8062287]]],"reviewer_fake_points":40}


{"reviewer_id":"C30A5157920C6FB9D519BA6ACA333CB8","reviewer_name":"Paul S","review_text":"Playa Del carmen very good I love the sea n sand of this resort everywhere is clean beautiful animals very cute we love monkeys but we want to say 100,000 congratulations for the star Friends Alex, Paola,Rodrigo,Andy because everybody was a nice person with us thanks for all...","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9253434,"sentiment_breakdown":[["Playa Del carmen very good I love the sea n sand of this resort everywhere is clean beautiful animals very cute we love monkeys but we want to say 100,000 congratulations for the star Friends Alex, Paola,Rodrigo,Andy because everybody was a nice person with us thanks for all.",["positive",0.9253434]]],"reviewer_fake_points":70}


{"reviewer_id":"5AC4DE9BB86D008117ADF22049FFF504","reviewer_name":"Homar R","review_text":"The staff and food was excellent. Thank you kitchen staff palapa sur. Thank you chef Jorge chef Ricardo chef Gerardo chef lino chef javier. Definitely would recommend you to stay at this place. 😊😊😊😊😊😊😊😊😊","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.71719111,"sentiment_breakdown":[["The staff and food was excellent.",["positive",0.9775994]],["Thank you kitchen staff palapa sur.",["positive",0.9442509]],["Definitely would recommend you to stay at this place.",["positive",0.94691414]]],"reviewer_fake_points":40}


{"reviewer_id":"F502A2B10921A656857D9DBD93F46121","reviewer_name":"RealdealArmani","review_text":"From the moment we arrived I fell in love with this lovely exotic resort. I thought the jungle added a different vibe to the place. The entire staff were super friendly and helpful. The entertainment crew stood out with their friendly attitude and cheerful personalities, they made sure every one was having fun , although they had to keep high energy levels under 🥵 and humid weather conditions, kudos to all specially , Ricardo , Alex, Gina, and Lelo and everyone else 🥰you guys were awesome 👏. Both Tulum and Cozumel buffets had amazing food variety, food was always fresh and tasteful. The chefs👩‍🍳 👨‍🍳 were always very attentive and engaging with guests to make sure everyone was satisfied. We loved the Italian restaurant “Gondola” food was really top notch. Second best was the Japanese restaurant, the steakhouse , then Mediterranean and lastly the Mexican which we thought should have been much better specially we are in Mexico 🤗.\n\nThe rooms were always clean as well as the entire resort. \nWe really enjoyed the spa and the wetarea 👍\nNight shows were very entertaining and good variety selection 👏\nLoved the jungle and our walks in nature and connecting back with nature for much needed relaxation \n\nOnly thing is we couldn’t really enjoy the beach because it had lots of sea weeds and pretty wavy and windy. However the pool area was huge and very enjoyable.\n\nOverall had great time and will definitely go back( I never go back to same place twice 😉) \n\nThank you to entire Iberostar staff for making our vacation/birthday celebration enjoyable and memorable.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.92834885,"sentiment_breakdown":[["From the moment we arrived I fell in love with this lovely exotic resort.",["positive",0.9876066]],["I thought the jungle added a different vibe to the place.",["unknown",0.75124246]],["The entire staff were super friendly and helpful.",["positive",0.87333536]],["The entertainment crew stood out with their friendly attitude and cheerful personalities, they made sure every one was having fun , although they had to keep high energy levels under 🥵 and humid weather conditions, kudos to all specially , Ricardo , Alex, Gina, and Lelo and everyone else 🥰you guys were awesome 👏.",["positive",0.95355874]],["Both Tulum and Cozumel buffets had amazing food variety, food was always fresh and tasteful.",["positive",0.9813037]],["The chefs👩‍🍳 👨‍🍳 were always very attentive and engaging with guests to make sure everyone was satisfied.",["positive",0.97260416]],["We loved the Italian restaurant “Gondola” food was really top notch.",["positive",0.99019086]],["Second best was the Japanese restaurant, the steakhouse , then Mediterranean and lastly the Mexican which we thought should have been much better specially we are in Mexico 🤗.",["positive",0.81448805]],["The rooms were always clean as well as the entire resort.",["positive",0.9807489]],["We really enjoyed the spa and the wetarea 👍 Night shows were very entertaining and good variety selection 👏 Loved the jungle and our walks in nature and connecting back with nature for much needed relaxation Only thing is we couldn’t really enjoy the beach because it had lots of sea weeds and pretty wavy and windy.",["positive",0.8783511]],["However the pool area was huge and very enjoyable.",["positive",0.96507937]],["Overall had great time and will definitely go back( I never go back to same place twice 😉) Thank you to entire Iberostar staff for making our vacation/birthday celebration enjoyable and memorable.",["positive",0.9916769]]],"reviewer_fake_points":20}

Review Count History
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