I had a really good shopping experience at Bassett. They have very wide range of sofa, chairs, rugs and furnitures that enabled...  Read More

I had a really good shopping experience at Bassett. They have very wide range of sofa, chairs, rugs and furnitures that enabled me to shop all I need for my big empty house. I particularly like their sofa, chairs and rugs which make me feel home. Tara Macklin is the best design consultant I have ever met. She is very professional, super patient, and very customer oriented. She drove one hour to my home helping measuring and layout designing. And then spent full day helping me to design and recommends my whole purchasing list at store. I can not imagine how I could make it without her help. I am very grateful to her for her  good follow up services. When the store adjusted down the price for Black Friday Sales, she tried her best to look after my sales order and adjusted my original prices timely wherever possible. I like Bassett and highly recommend Tara. She will never let you down!  Read Less

As part of our big kitchen remodel, we needed a new kitchen table. One day, a few months earlier, we were down near Tacoma and ...  Read More

As part of our big kitchen remodel, we needed a new kitchen table. One day, a few months earlier, we were down near Tacoma and spotted the Bassett Furniture just off I-5 (in Fife, I believe).  The saleswoman there was lovely.  She gave us good information about some tables that interested us and about Bassett Furniture in general, but, at the same time, managed to not be hovering and allowed us to browse in peace.  The choices there interested us, but we were not quite ready to buy at that time. So, now, when we were ready to buy, we went to the Bassett Furniture in Tukwila, much closer to home.  Upon walking in, we were immediately seized upon by this woman who was the stereotype of the overwhelming, obnoxious, hovering furniture salesperson.  We told her we were just looking, thanks, but she would not leave us alone!  She kept interrupting us every thirty seconds to tell us some really vital information she'd decided we needed to know about their color options.  At one point, we'd wandered into the "clearance" section, a mile away from the kitchen tables.  We were just sitting there quietly, trying to gather our thoughts, when she suddenly appeared to tell us about the great deals they had going on on clearance rugs.  Just in case we were interested.  I am not making this up.  I was afraid to go to the rest room for fear her head would appear under the stall door telling me about the great prices they have currently on discontinued night stands. Honestly, obnoxious furniture salespeople, do you really think "techniques" like this are going to work?   Why would you possibly think that,  if you bug us long enough, you're going to score a sale when, in reality, all you are really doing is driving us away? I give two stars instead of one because, in an attempt to get as far away as we could from this woman, we took a detour through the "home office" department and found this really cool table that, though intended as an office table, was what we both decided at once was what we wanted as our kitchen table.  We went to a different Bassett Furniture to buy it, though.  We were not about to give the saleswoman we encountered at the Tukwila store the satisfaction of a sale nor allow her to get one penny's commission off our purchase.  Read Less

I had a great experience here. I walked in on a rainy night looking for two things. A new sofa and a headboard fr my new bed. N...  Read More

I had a great experience here. I walked in on a rainy night looking for two things. A new sofa and a headboard fr my new bed. No one badgered me, no one followed me around asking if I needed help, I got t check out the entire store before I found a salesperson who politely asked if they could assist me. We took a lap around the store together and she showed me lots of great pieces. There wasn't a point where she tried a hard sell and when I told her I had some other places to look at before making my decision, she wished me well. It was great! Not only did they have a great selection of sofas and sectionals, they also had custom headboards. The book of fabrics was thicker than the bible and the options for the shape, size, etc were just as plentiful.  Read Less