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Overview
  • How are reviewers describing this item?
    here, express, new, good and great.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 58 reviews as of our last analysis date on Aug 24 2017.
Reviews Summary

{"reviewer_id":"673561968A528B494F4910EA32BB2D0D","reviewer_name":"Ash L","review_text":"All the staff are excellent with good manners and well spoken English! Entertainment staff are great and full of energy, big shoutout to Manolo and Lolli, they are very energetic and keep the people going! Good vibes all around at the resort!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9469134966666667,"sentiment_breakdown":[["All the staff are excellent with good manners and well spoken English!",["positive",0.92634493]],["Entertainment staff are great and full of energy, big shoutout to Manolo and Lolli, they are very energetic and keep the people going!",["positive",0.950832]],["Good vibes all around at the resort!",["positive",0.96356356]]],"reviewer_fake_points":40}


{"reviewer_id":"7565FE1A9035E07DD005372524C92D6A","reviewer_name":"Ricardo R","review_text":"As an iberostar member it is pressed before joining that as a member there are privileges which we did not see this trip.We had emphasized that we wanted to be on the second floor away from there jungle side where there would be more mosquito's and we ended up on first floor. Not till three days later did we get a call to move at this point we were unpacked already. We had several other issues which as members things could have been handled differently being we were members, but they were not. The staff are great and the place was very clean although we did have a big mosquito problem in the room. Every morning at 9ish the noise of chairs being moved on second floor. Would I go again? NO!! ","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.6076550025,"sentiment_breakdown":[["As an iberostar member it is pressed before joining that as a member there are privileges which we did not see this trip.",["unknown",0.72720814]],["We had emphasized that we wanted to be on the second floor away from there jungle side where there would be more mosquito's and we ended up on first floor.",["unknown",0.6326377]],["Not till three days later did we get a call to move at this point we were unpacked already.",["unknown",0.32952386]],["We had several other issues which as members things could have been handled differently being we were members, but they were not.",["unknown",0.6103935]],["The staff are great and the place was very clean although we did have a big mosquito problem in the room.",["unknown",0.43713266]],["Every morning at 9ish the noise of chairs being moved on second floor.",["unknown",0.69263446]],["Would I go again?",["positive",0.8010477]],["NO!",["unknown",0.630662]]],"reviewer_fake_points":-15}


{"reviewer_id":"5D0BBB4806419F8870A7153078E40866","reviewer_name":"Cshelt-1","review_text":"I came here with my family for our first vacation out of the country. Got food poisoning in the first 24 hours and came home. Rooms are a dump unless you pay for the upgrade and the food quality standards are no good. Beach is no good since the sargassum has invaded and my poor kids got sick too. I was very scared to be sick and in Mexico. The staff said it happens just sleep it off. Took me a month to recover. Had trip insurance but it only covered 40% of the total cost so we are out money for round trip airfare (we left Wednesday and came back Friday ... yes it was that bad). When my kids started complaining I got scared. \nEven if I didn’t get food poisoning the resort is too big, it’s not busy, hard to navigate and my 5 star room included blood on the sofa. Go to a smaller resort that can maintain itself and please don’t risk taking your kids here. My dream vacation was a nightmare and took all the money I had for vacation and it’s gone.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.7606729015384615,"sentiment_breakdown":[["I came here with my family for our first vacation out of the country.",["positive",0.9502997]],["Got food poisoning in the first 24 hours and came home.",["positive",0.8625113]],["Rooms are a dump unless you pay for the upgrade and the food quality standards are no good.",["unknown",0.3110486]],["Beach is no good since the sargassum has invaded and my poor kids got sick too.",["positive",0.9635881]],["I was very scared to be sick and in Mexico.",["positive",0.947738]],["The staff said it happens just sleep it off.",["unknown",0.4406299]],["Took me a month to recover.",["positive",0.83129865]],["Had trip insurance but it only covered 40% of the total cost so we are out money for round trip airfare (we left Wednesday and came back Friday .",["unknown",0.39409077]],["yes it was that bad).",["unknown",0.5846312]],["When my kids started complaining I got scared.",["positive",0.93260515]],["Even if I didn’t get food poisoning the resort is too big, it’s not busy, hard to navigate and my 5 star room included blood on the sofa.",["positive",0.9177904]],["Go to a smaller resort that can maintain itself and please don’t risk taking your kids here.",["positive",0.8489714]],["My dream vacation was a nightmare and took all the money I had for vacation and it’s gone.",["positive",0.90354455]]],"reviewer_fake_points":-55}


{"reviewer_id":"3B21614C211EB602796FAE4DB3517635","reviewer_name":"Bahja Marrakech B","review_text":"Hi \nI’m Simo Kbibech,\nThis is the first time me and my family have ever been to Cancun Mexico. When we first stepped into the resort we had really high expectations of what the resort would look like but the resort exceeded our expectations. When we went to check in we got an excellent greeting from Alberto he scheduled our whole vacation for us and helped us get around the resort. In general we walked into the room the room was spacious and clean the beds were very comfortable and there was a lot of space. When we first walked into the pool we cannot believe our eyes it was very huge and very clean we love the idea of the underwater Bar how are you could drink and swim at the same exact time and the water was very warm. When we first met the entertainment team we thought it was amazing they had something scheduled for every single day they would do exercises with us and a quality games for the family but we have to give a few shout outs to Inna, Franco, Alex, Marian and her sister and the rest of the entertainment team. We should not forget about The girl announcer and of her sayings Shalla Lala and Mickey Mouse we always stay at home and also ooh ohh.\n\n The restaurants and buffets are amazing. There’s there’s a lot of varieties of foods you’ll always be stuffed. If you have a picky person in your family don’t worry they’ll find something to eat and they’ll get stuff too. When we went to the French restaurant when they pulled out the dishes we were shocked of how little the portion was but after we ate we are surprised of how full we were. We love the Japanese restaurant because the food was fresh and neat. We give a special shout out to the waiters, housekeeping, gardeners, and the security guards. I recommended can’t come to my family and friends and we are planning to go back next vacation. Other than that we are putting the Iberostar on the list for a return visit.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9087283046666667,"sentiment_breakdown":[["Hi I’m Simo Kbibech, This is the first time me and my family have ever been to Cancun Mexico.",["positive",0.97555804]],["When we first stepped into the resort we had really high expectations of what the resort would look like but the resort exceeded our expectations.",["positive",0.9464848]],["When we went to check in we got an excellent greeting from Alberto he scheduled our whole vacation for us and helped us get around the resort.",["positive",0.9289099]],["In general we walked into the room the room was spacious and clean the beds were very comfortable and there was a lot of space.",["positive",0.9779263]],["When we first walked into the pool we cannot believe our eyes it was very huge and very clean we love the idea of the underwater Bar how are you could drink and swim at the same exact time and the water was very warm.",["positive",0.9903287]],["When we first met the entertainment team we thought it was amazing they had something scheduled for every single day they would do exercises with us and a quality games for the family but we have to give a few shout outs to Inna, Franco, Alex, Marian and her sister and the rest of the entertainment team.",["positive",0.8607121]],["We should not forget about The girl announcer and of her sayings Shalla Lala and Mickey Mouse we always stay at home and also ooh ohh.",["positive",0.8030594]],["The restaurants and buffets are amazing.",["positive",0.9753568]],["There’s there’s a lot of varieties of foods you’ll always be stuffed.",["positive",0.93166703]],["If you have a picky person in your family don’t worry they’ll find something to eat and they’ll get stuff too.",["positive",0.8100013]],["When we went to the French restaurant when they pulled out the dishes we were shocked of how little the portion was but after we ate we are surprised of how full we were.",["positive",0.9039616]],["We love the Japanese restaurant because the food was fresh and neat.",["positive",0.9965127]],["We give a special shout out to the waiters, housekeeping, gardeners, and the security guards.",["positive",0.8308695]],["I recommended can’t come to my family and friends and we are planning to go back next vacation.",["positive",0.9719766]],["Other than that we are putting the Iberostar on the list for a return visit.",["unknown",0.7275998]]],"reviewer_fake_points":40}

Review Count History
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