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Overview
  • How are reviewers describing this item?
    great and friendly.
  • Our engine has analyzed and discovered that 60.0% of the reviews are reliable.
  • This product had a total of 14 reviews as of our last analysis date on Aug 25 2017.
Reviews Summary

{"reviewer_id":"78486756A445B54895C4F68A2C9BD09F","reviewer_name":"Milaaaa","review_text":"The type of service Jamie offered, would alone be a reason to come back! It was outstanding. He was very attentive to our needs and even remembered our names after the first day. I observed that Jamie had a great respect from his co-workers as well. It really goes to show hard work never goes unnoticed. Jamie was very genuine and took care of our huge family of 28. That is great customer service! Jamie’s friendly smile is something we look forward to when heading out to the beach.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8853150762499999,"sentiment_breakdown":[["The type of service Jamie offered, would alone be a reason to come back!",["unknown",0.66960675]],["It was outstanding.",["positive",0.8579278]],["He was very attentive to our needs and even remembered our names after the first day.",["positive",0.9805829]],["I observed that Jamie had a great respect from his co-workers as well.",["positive",0.9711247]],["It really goes to show hard work never goes unnoticed.",["unknown",0.7419424]],["Jamie was very genuine and took care of our huge family of 28.",["positive",0.9457224]],["That is great customer service!",["positive",0.9525469]],["Jamie’s friendly smile is something we look forward to when heading out to the beach.",["positive",0.96306676]]],"reviewer_fake_points":40}


{"reviewer_id":"1EFA9EDFC1A22EAA3B0D07495A8805F9","reviewer_name":"Dangit X","review_text":"Everything at this resort was beyond our expectations! From the security checkpoints just to enter the resort area to the beautiful view from the grand staircase entering the main area, we were just in awe...They greeted us with champagne (kids cucumber water in champagne glasses) and escorted us to the preferred club and ultimately our room...it didn't take us long to get settled and start walking around and getting familiar with the resort. Have to give a shout out to the Entertainment Team, especially Roberto and Karen!! With hundreds of guests, they quickly learned our names and greeted us every time we saw them...the pool games and entertainment were fantastic and interactive. My son enjoyed the core zone (teen club) where he quickly met new kids and had a great vacation of his own there...he never wanted to leave and really connected with Orlando, one of the advisers there. Around the pool areas we got to know the pool concierge Jaime and Wendy who truly put our needs and requests at high priority. The restaurant choices were amazing and my kids truly enjoyed being spoiled by the 24 hour room service. The preferred club had delicious snacks and sushi and desserts all morning into the evening. Highly recommend this resort","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9220331983333333,"sentiment_breakdown":[["Everything at this resort was beyond our expectations!",["positive",0.8936113]],["From the security checkpoints just to enter the resort area to the beautiful view from the grand staircase entering the main area, we were just in awe.",["positive",0.8285855]],["They greeted us with champagne (kids cucumber water in champagne glasses) and escorted us to the preferred club and ultimately our room.",["positive",0.96727175]],["it didn't take us long to get settled and start walking around and getting familiar with the resort.",["positive",0.88808477]],["Have to give a shout out to the Entertainment Team, especially Roberto and Karen!",["positive",0.96120083]],["With hundreds of guests, they quickly learned our names and greeted us every time we saw them.",["positive",0.9230497]],["the pool games and entertainment were fantastic and interactive.",["positive",0.9411869]],["My son enjoyed the core zone (teen club) where he quickly met new kids and had a great vacation of his own there.",["positive",0.9839048]],["he never wanted to leave and really connected with Orlando, one of the advisers there.",["positive",0.7978967]],["Around the pool areas we got to know the pool concierge Jaime and Wendy who truly put our needs and requests at high priority.",["positive",0.94243234]],["The restaurant choices were amazing and my kids truly enjoyed being spoiled by the 24 hour room service.",["positive",0.98525435]],["The preferred club had delicious snacks and sushi and desserts all morning into the evening.",["positive",0.95191944]]],"reviewer_fake_points":40}


{"reviewer_id":"761785A4A2D63097508DB19AB3C84D47","reviewer_name":"tamak22019","review_text":"Beautiful resort, great service, Exquisite ocean, poolside \u0026 restaurant views! But drinks tasted watered down \u0026 menus heavy on Pork products. No one could eat \u0026 drink the all inclusive fee $$$ per person! TV choices heavy on kids, limited English language channels, too many FOX news stations, not many options. Limited entertainment options. No Air conditioning in elevators!","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.7926833816666669,"sentiment_breakdown":[["Beautiful resort, great service, Exquisite ocean, poolside \u0026 restaurant views!",["positive",0.9480506]],["But drinks tasted watered down \u0026 menus heavy on Pork products.",["positive",0.9864855]],["No one could eat \u0026 drink the all inclusive fee $$$ per person!",["unknown",0.77021736]],["TV choices heavy on kids, limited English language channels, too many FOX news stations, not many options.",["positive",0.8028994]],["Limited entertainment options.",["positive",0.8528801]],["No Air conditioning in elevators!",["unknown",0.39556733]]],"reviewer_fake_points":40}


{"reviewer_id":"49F113BA9E8F7316EAE8C56A53B7C7F3","reviewer_name":"Mrs T","review_text":"Thank you to Marcella at Dreams Playa Mujeres as she helped organise our ‘dream’ wedding! It was perfect in every way and we could not have wished for any more. We had regular contact and as soon as we arrived we had a meeting to finalise.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9418324333333333,"sentiment_breakdown":[["Thank you to Marcella at Dreams Playa Mujeres as she helped organise our ‘dream’ wedding!",["positive",0.9782339]],["It was perfect in every way and we could not have wished for any more.",["positive",0.9519405]],["We had regular contact and as soon as we arrived we had a meeting to finalise.",["positive",0.8953229]]],"reviewer_fake_points":55}

Review Count History
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