This analysis is outdated. Please reanalyze.

VerifiedTrusted Partner

Fakespot Verified Deals

Question
Check out Amazon Deals provided by our trusted partner Brad's Deals!
Get Better Amazon Deals  White arrow
Overview
  • How are reviewers describing this item?
    great, new, moved and professional.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 32 reviews as of our last analysis date on Aug 20 2017.
Reviews Summary

{"reviewer_id":"09629662854FB0291A664C02C45F5B71","reviewer_name":"SKMR","review_text":"- The resort doesn’t scream “family friendly” like fairmont, but they are. They provided crib, bassinet, high chair, baby shampoo/lotion/oil, bottle brush, bottle sanitizer, potty for free. Baby food is also available upon request.\n \n- Every staff was so personable and kind. Staffs at Banyan Tree go above and beyond their job descriptions to make sure our stay is pleasant. If you ask them for direction, they don’t just tell you how to get there, they’ll stop whatever they are doing, and walk outside to show you the way. If they see you pushing the stroller up the stairs, they’ll come and help you. If they’re on the golf cart and see you coming from the other direction, they’ll back up to open the road until you safely pass. You get the idea. Management team takes their time to study each and every client; we were greeted by name from people we’ve never met before ! One time our toilet got flooded. We were gone so we didn’t even see it. It was cleaned before we came back, but management still insisted on upgrading the villa. When we declined the offer, they gave us a sorry note with a jar of chocolate. How sweet ! \n\n- Resort is extremely safe and exclusive. No car can come in or get out without checking in with security at least twice. If you are expecting a guest from outside, you will have to inform receptionist ahead of the time. \n\n- Food, I think, was ok. Oriente Breakfast Buffet was fun. Tomahawk was not bad either. I enjoyed salad \u0026 pasta from Cello as well, but it didn’t impress my partner. My least favorite was saffron. We also visited Punta Bonita \u0026 Lago at Rosewood, and both places were mind-blowing. Banyan Tree staffs helped us with the reservation and transportations. \n\n- Seaweed situations; it’s bad and I feel so sorry for this place. It’s a lot better than PDC because group of guys are working all day to remove it. If clean beach is on top of your priority list, consider taking ferry to Cozumel or Isla Mujeres. We were happy at our own pool which was well heated. \n\n- They do offer dry-cleaning and laundry service, which we used. Very convenient ! \n\n- Free bottled water and welcome-fruits. House keepers re-stock them once or twice a day. Me and my daughter enjoyed yellow mango and banana. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8254063232352941,"sentiment_breakdown":[["- The resort doesn’t scream “family friendly” like fairmont, but they are.",["positive",0.88809556]],["They provided crib, bassinet, high chair, baby shampoo/lotion/oil, bottle brush, bottle sanitizer, potty for free.",["positive",0.89886385]],["Baby food is also available upon request.",["positive",0.9806737]],["- Every staff was so personable and kind.",["positive",0.951775]],["Staffs at Banyan Tree go above and beyond their job descriptions to make sure our stay is pleasant.",["positive",0.9424306]],["If you ask them for direction, they don’t just tell you how to get there, they’ll stop whatever they are doing, and walk outside to show you the way.",["positive",0.89904004]],["If they see you pushing the stroller up the stairs, they’ll come and help you.",["positive",0.94560975]],["If they’re on the golf cart and see you coming from the other direction, they’ll back up to open the road until you safely pass.",["positive",0.7917485]],["You get the idea.",["unknown",0.72238564]],["Management team takes their time to study each and every client; we were greeted by name from people we’ve never met before !",["positive",0.8848457]],["One time our toilet got flooded.",["positive",0.9173578]],["We were gone so we didn’t even see it.",["unknown",0.5768359]],["It was cleaned before we came back, but management still insisted on upgrading the villa.",["unknown",0.459128]],["When we declined the offer, they gave us a sorry note with a jar of chocolate.",["unknown",0.344457]],["How sweet !",["positive",0.9557754]],["- Resort is extremely safe and exclusive.",["positive",0.9673368]],["No car can come in or get out without checking in with security at least twice.",["positive",0.89964765]],["If you are expecting a guest from outside, you will have to inform receptionist ahead of the time.",["unknown",0.74024487]],["- Food, I think, was ok.",["unknown",0.62048304]],["Oriente Breakfast Buffet was fun.",["positive",0.9547616]],["Tomahawk was not bad either.",["positive",0.8577351]],["I enjoyed salad \u0026 pasta from Cello as well, but it didn’t impress my partner.",["unknown",0.6364484]],["My least favorite was saffron.",["positive",0.9722711]],["We also visited Punta Bonita \u0026 Lago at Rosewood, and both places were mind-blowing.",["unknown",0.77838075]],["Banyan Tree staffs helped us with the reservation and transportations.",["positive",0.9457719]],["- Seaweed situations; it’s bad and I feel so sorry for this place.",["negative",0.16371466]],["It’s a lot better than PDC because group of guys are working all day to remove it.",["positive",0.9653778]],["If clean beach is on top of your priority list, consider taking ferry to Cozumel or Isla Mujeres.",["positive",0.8138439]],["We were happy at our own pool which was well heated.",["positive",0.91667145]],["- They do offer dry-cleaning and laundry service, which we used.",["positive",0.89471835]],["Very convenient !",["positive",0.95142007]],["- Free bottled water and welcome-fruits.",["positive",0.9732849]],["House keepers re-stock them once or twice a day.",["positive",0.89671314]],["Me and my daughter enjoyed yellow mango and banana.",["positive",0.95596707]]],"reviewer_fake_points":10}


{"reviewer_id":"B003F5282F066A446507EA0C0092A4B6","reviewer_name":"770SRKLSM","review_text":"Great service, great hardware and an overall beautiful resort that ticks many boxes. An iconic Asian brand in the Americas, well worth a stay. As a returning guest, one who lives in Asia, if not for the distance, I would be here every year!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9605140633333332,"sentiment_breakdown":[["Great service, great hardware and an overall beautiful resort that ticks many boxes.",["positive",0.98846114]],["An iconic Asian brand in the Americas, well worth a stay.",["positive",0.97395885]],["As a returning guest, one who lives in Asia, if not for the distance, I would be here every year!",["positive",0.9191222]]],"reviewer_fake_points":-15}


{"reviewer_id":"600A2C9C87A2654A9EAA8329309B2D9C","reviewer_name":"Stefano B","review_text":"The hotel allows you to relax and enjoy of all the great services and activities it offers. Natural beauty, outstanding service level and elegant details at every moment. Cycle around, relax at the beach, experience amazing culinary options or just relax... you choose!\nThe villa with private pool, jacuzzi and exterior tube was an awesome selection.\nThanks Banyan Mayakoba team!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9418470999999999,"sentiment_breakdown":[["The hotel allows you to relax and enjoy of all the great services and activities it offers.",["positive",0.97467065]],["Natural beauty, outstanding service level and elegant details at every moment.",["positive",0.97074664]],["Cycle around, relax at the beach, experience amazing culinary options or just relax.",["positive",0.99550444]],["you choose!",["positive",0.80716157]],["The villa with private pool, jacuzzi and exterior tube was an awesome selection.",["positive",0.9705824]],["Thanks Banyan Mayakoba team!",["positive",0.9324169]]],"reviewer_fake_points":20}


{"reviewer_id":"2B5A7D3FD0DD87E04C6A1D2C9350C3F5","reviewer_name":"DarinTWM","review_text":"My stay was the most relaxing trip all year. Can not recommend highly enough!!! The most difficult choice is whether to stay in my villa with the pool or go tot he beach. And let me say the spa is FANTASTIC. If you liek spa treatments this does not disappoint. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.81292567,"sentiment_breakdown":[["My stay was the most relaxing trip all year.",["positive",0.94212675]],["Can not recommend highly enough!",["unknown",0.44762036]],["The most difficult choice is whether to stay in my villa with the pool or go tot he beach.",["positive",0.9446617]],["And let me say the spa is FANTASTIC.",["positive",0.9251312]],["If you liek spa treatments this does not disappoint.",["positive",0.80508834]]],"reviewer_fake_points":40}

Review Count History
Loading...