This analysis is outdated. Please reanalyze.

VerifiedTrusted Partner

Fakespot Verified Deals

Question
Check out Amazon Deals provided by our trusted partner Brad's Deals!
Get Better Amazon Deals  White arrow
Overview
  • How are reviewers describing this item?
    great, complex, here, old and convenient.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 4 reviews as of our last analysis date on Aug 22 2017.
Reviews Summary

{"reviewer_id":"84F85B34062C4C1EF6135F930EB818B6","reviewer_name":"Amber B","review_text":"Make sure to see Elder in the buffet restaurant, he will make your day!! This place is beautiful, the staff is amazing and they have a lot of activities and entertainment! Water Zumba, yoga, evening music entertainment, bingo. It’s 18 and over so if your looking for a vacay away from children this is a great place , easy walking distance to the fun stuff as well","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9138184766666667,"sentiment_breakdown":[["Make sure to see Elder in the buffet restaurant, he will make your day!",["positive",0.92140377]],["This place is beautiful, the staff is amazing and they have a lot of activities and entertainment!",["positive",0.9796515]],["Water Zumba, yoga, evening music entertainment, bingo.",["positive",0.84040016]]],"reviewer_fake_points":30}


{"reviewer_id":"047E8F6FC9C5B58754CABEF4337445F5","reviewer_name":"Gertie S","review_text":"im not sure if it wass myself, or RUI phone team, that made a mess of my bookings(it was me) anyway myself and wife arrived, and kids were supposed to go to Riu next door, walking distance, but ended up in another Riu 5/6 klm away, It was a nightmare, any our reception staff resolved the matter, so that they stayed ith us, at our RIU. and may i say a great big thank you. Next day hotel , brilliant, staff fantastic, All drinks included, plus in the room.Pools , entertainment, excellent ,The hotel , staff, entertainment team ,can not do enough for you, rooms great, maids brilliant. the views are great, sea on doorstep.Food at the Buffet 95/100 , drinks same, Now /?? the featured food, Asia, Steak, Italian, are very lukewarm, sad to say, service brilliant, drinks same, but food no? its a shame, but they have not got their act together,Take steak house, great settings, service? but food , steaks 5/10 , fries 2/10 , sent mine back, i think they thought i wanted larger ? came back even colder, steak too tough. Concept great, same as servers,To be fair a few really good tweaks, and it would be amazing, Now would i return.? with out doubt, amazing staff, hotel, and guests, from all over made it a fanradtic time, many thanks RIU, SAUNDERS FAMILY,, ps Hotel Spotless , clean\n\npotless.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7895265983333335,"sentiment_breakdown":[["im not sure if it wass myself, or RUI phone team, that made a mess of my bookings(it was me) anyway myself and wife arrived, and kids were supposed to go to Riu next door, walking distance, but ended up in another Riu 5/6 klm away, It was a nightmare, any our reception staff resolved the matter, so that they stayed ith us, at our RIU.",["unknown",0.7610412]],["and may i say a great big thank you.",["positive",0.98596305]],["Next day hotel , brilliant, staff fantastic, All drinks included, plus in the room.",["positive",0.9017533]],["Pools , entertainment, excellent ,The hotel , staff, entertainment team ,can not do enough for you, rooms great, maids brilliant.",["positive",0.928282]],["the views are great, sea on doorstep.",["unknown",0.7202149]],["Food at the Buffet 95/100 , drinks same, Now /?",["positive",0.83069956]],["the featured food, Asia, Steak, Italian, are very lukewarm, sad to say, service brilliant, drinks same, but food no?",["unknown",0.78248245]],["its a shame, but they have not got their act together,Take steak house, great settings, service?",["unknown",0.7364091]],["but food , steaks 5/10 , fries 2/10 , sent mine back, i think they thought i wanted larger ?",["positive",0.81068856]],["came back even colder, steak too tough.",["positive",0.9699597]],["Concept great, same as servers,To be fair a few really good tweaks, and it would be amazing, Now would i return.",["negative",0.10368801]],["with out doubt, amazing staff, hotel, and guests, from all over made it a fanradtic time, many thanks RIU, SAUNDERS FAMILY,, ps Hotel Spotless , clean potless.",["positive",0.94313735]]],"reviewer_fake_points":-95}


{"reviewer_id":"6C0077082CEB4A20323EBE8BC3232BB1","reviewer_name":"Tom G","review_text":"This was our first couples holiday and we stayed for ten days. We had an amazing holiday and met so many brilliant people who all spoke so highly of the hotel. Some had been back many times. \n\nThe hotel is immaculately clean, the staff work so hard to keep up the high standards of cleanliness. The pictures really don’t do the hotel justice, we booked with Tui and were absolutely delighted when we arrived in the Hotel’s grand lobby and presented with champagne. Nothing is too much trouble for the staff - the bar staff/waiters who are incredibly friendly, constantly topping up your drinks. Some of the cocktails were brilliant - ask for a grasshopper (tastes like a mint aero) or a dirty monkey at the pool bar and you won’t be disappointed! We would particularly like to mention Oscar and Enrique for their drinks service over our ten day stay. Absolute gentlemen!\n\nThe entertainment staff were great, getting lots of people involved but not in an overly pushy manner. Particularly Eduardo and Francesca who were absolutely brilliant. Apart from Eduardo’s dancing 🤣... If you wanted a quieter time then you could choose one of the other pools.\n\nWe did feel that the evening entertainment stopped quite early, however because of the hotels central location if you fancied continuing your evening you could visit the late bar (called pacha nightclub) next door at the Riu Cancun. Or the main clubs/bars in the Cancun are only a 5/10 min walk. \nLast thing to mention - we did coco bongo and it was incredible. One of the best nights of our lives. We left it until we arrived to book and were glad we did, the hotel has a coco bongo rep called Alan and he gave us a great deal on a really good table in coco bongo. So go through him! \nWe will be back. \n\nTom and Chelsea ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.829226319,"sentiment_breakdown":[["This was our first couples holiday and we stayed for ten days.",["positive",0.91167265]],["We had an amazing holiday and met so many brilliant people who all spoke so highly of the hotel.",["positive",0.96155834]],["Some had been back many times.",["positive",0.90409565]],["The hotel is immaculately clean, the staff work so hard to keep up the high standards of cleanliness.",["unknown",0.686721]],["The pictures really don’t do the hotel justice, we booked with Tui and were absolutely delighted when we arrived in the Hotel’s grand lobby and presented with champagne.",["positive",0.98697335]],["Nothing is too much trouble for the staff - the bar staff/waiters who are incredibly friendly, constantly topping up your drinks.",["positive",0.8585795]],["Some of the cocktails were brilliant - ask for a grasshopper (tastes like a mint aero) or a dirty monkey at the pool bar and you won’t be disappointed!",["positive",0.957588]],["We would particularly like to mention Oscar and Enrique for their drinks service over our ten day stay.",["positive",0.94862366]],["Absolute gentlemen!",["positive",0.89729995]],["The entertainment staff were great, getting lots of people involved but not in an overly pushy manner.",["positive",0.8494485]],["Particularly Eduardo and Francesca who were absolutely brilliant.",["positive",0.96117723]],["If you wanted a quieter time then you could choose one of the other pools.",["positive",0.8707201]],["We did feel that the evening entertainment stopped quite early, however because of the hotels central location if you fancied continuing your evening you could visit the late bar (called pacha nightclub) next door at the Riu Cancun.",["unknown",0.768424]],["Or the main clubs/bars in the Cancun are only a 5/10 min walk.",["unknown",0.6949492]],["Last thing to mention - we did coco bongo and it was incredible.",["positive",0.9540989]],["One of the best nights of our lives.",["positive",0.97830385]],["We left it until we arrived to book and were glad we did, the hotel has a coco bongo rep called Alan and he gave us a great deal on a really good table in coco bongo.",["positive",0.9869064]],["So go through him!",["unknown",0.7899313]],["We will be back.",["unknown",0.6174548]]],"reviewer_fake_points":-45}


{"reviewer_id":"5687B161CEE8FB1FB95E3CA6990547B9","reviewer_name":"marlobaker","review_text":"The hotel was great. I cannot give it 5 star because the food was not great (although the Krystal restaurant had good food), the hotel smelled musty and the \"volleyball\" pool was crowded and noisy.\nBut you will be in walking distance to all the clubs and bar hang-outs, no need to take a taxi! The beach left much to be desired.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.9164863999999999,"sentiment_breakdown":[["The hotel was great.",["positive",0.9481639]],["I cannot give it 5 star because the food was not great (although the Krystal restaurant had good food), the hotel smelled musty and the \"volleyball\" pool was crowded and noisy.",["positive",0.8679413]],["But you will be in walking distance to all the clubs and bar hang-outs, no need to take a taxi!",["positive",0.97366714]],["The beach left much to be desired.",["positive",0.87617326]]],"reviewer_fake_points":-25}

Review Count History
Loading...