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Overview
  • How are reviewers describing this item?
    thorough, good, most and helpful.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 29 reviews as of our last analysis date on Aug 17 2017.
Reviews Summary

{"reviewer_id":"039EC9916F2628FCBD5EA42914B2C3B6","reviewer_name":"Gracy101","review_text":"Stayed here for two nights while visiting Yosemite. We were pleasantly surprised at how close to the park entrance we were. The hotel, while fairly basic, was clean and neat. Luis at the front desk was very helpful with our reservation, great customer service! The beds in the Juniper building were very comfy and the location of the building at the end of the property made for a nice quiet stay. The bar, restaurant and pizza place located on the property had decent food, and while there is a little store for snack foods, I strongly suggest you purchase foods at a grocery store before arriving. Our room had a small fridge enough for milk, juice and cold cuts for sandwiches. Save money on the pricey food in the Park. A great affordable option to staying inside the Valley and a welcome home after a long day of hiking.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.9542918377777779,"sentiment_breakdown":[["Stayed here for two nights while visiting Yosemite.",["positive",0.901919]],["We were pleasantly surprised at how close to the park entrance we were.",["positive",0.971789]],["The hotel, while fairly basic, was clean and neat.",["positive",0.937536]],["Luis at the front desk was very helpful with our reservation, great customer service!",["positive",0.97887003]],["The beds in the Juniper building were very comfy and the location of the building at the end of the property made for a nice quiet stay.",["positive",0.94328594]],["The bar, restaurant and pizza place located on the property had decent food, and while there is a little store for snack foods, I strongly suggest you purchase foods at a grocery store before arriving.",["positive",0.9020609]],["Our room had a small fridge enough for milk, juice and cold cuts for sandwiches.",["positive",0.989428]],["Save money on the pricey food in the Park.",["positive",0.96834654]],["A great affordable option to staying inside the Valley and a welcome home after a long day of hiking.",["positive",0.99539113]]],"reviewer_fake_points":-25}


{"reviewer_id":"D80AEE687FE54559E97BAC3245C0E826","reviewer_name":"Keith H","review_text":"Upon arrival at the lodge we were greeted by a member of staff who looked like this was the last thing in the world she wanted to be doing - and we felt it! There was no “welcome to the lodge, how was your journey? Where are you visiting from?” - barely any eye contact and generally rude. Only one other member of staff behind the front desk looked like she had listened to her customer service training as the others were similar in nature - they came across as entitled college students who were doing this for money and not remotely interested in creating a memorable experience for their guests.\n\nDespite checking in at 4pm sharp, we were surprised not to be given even the option of a river view but put in rooms at the complete opposite end of the lodge site with views of trees and the main road. \n\nRooms were spacious and clean and well equipped - no issues at all with the rooms.\n\nDespite there being two restaurants on-site, neither of them opened until the evening which was completely inconvenient for someone arriving earlier in the day. No coffee facilities other than the Cuisinart machine in our rooms. When we tried to use the coffee machine in the shop, it dispensed cold coffee - when we asked one of the male members of the front desk staff he said that this was coffee from “breakfast time” (which was 8 hours before). I wasn’t sure what was most ridiculous - that the lodge did not provide coffee facilities in their shop or that the coffee that was there had been sitting there for 8 hours. It was clear that other guests had poured coffee from the same machine only to be similarly disappointed when they realized it was cold as there were several full coffee cups left to the side.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.7667539841666667,"sentiment_breakdown":[["Upon arrival at the lodge we were greeted by a member of staff who looked like this was the last thing in the world she wanted to be doing - and we felt it!",["positive",0.8809671]],["There was no “welcome to the lodge, how was your journey?",["unknown",0.7582977]],["Where are you visiting from?",["positive",0.7956268]],["” - barely any eye contact and generally rude.",["negative",0.24337307]],["Only one other member of staff behind the front desk looked like she had listened to her customer service training as the others were similar in nature - they came across as entitled college students who were doing this for money and not remotely interested in creating a memorable experience for their guests.",["positive",0.84130865]],["Despite checking in at 4pm sharp, we were surprised not to be given even the option of a river view but put in rooms at the complete opposite end of the lodge site with views of trees and the main road.",["unknown",0.7697567]],["Rooms were spacious and clean and well equipped - no issues at all with the rooms.",["positive",0.98884165]],["Despite there being two restaurants on-site, neither of them opened until the evening which was completely inconvenient for someone arriving earlier in the day.",["unknown",0.7678999]],["No coffee facilities other than the Cuisinart machine in our rooms.",["positive",0.8406327]],["When we tried to use the coffee machine in the shop, it dispensed cold coffee - when we asked one of the male members of the front desk staff he said that this was coffee from “breakfast time” (which was 8 hours before).",["positive",0.91245884]],["I wasn’t sure what was most ridiculous - that the lodge did not provide coffee facilities in their shop or that the coffee that was there had been sitting there for 8 hours.",["positive",0.8133288]],["It was clear that other guests had poured coffee from the same machine only to be similarly disappointed when they realized it was cold as there were several full coffee cups left to the side.",["unknown",0.5885559]]],"reviewer_fake_points":-35}


{"reviewer_id":"CCF0BDD3230254E86D35B2C4872B0F36","reviewer_name":"Dawn marie","review_text":"I didn't know anything about this hotel but was just thankful to get a reservation somewhere! It turned out to be fantastic. The room decor was a bit dated but other than that we couldn't have been happier. We stayed in the accessible room and had 2 comfortable Queen sized beds with comfy linens and pillows. The room was large and the roll in shower had 2 shower heads. The room we had overlooked the river and that was the big surprise because the patio overlooking the river was huge!!! Big enough for a table with 4 chairs and then some. We went to bed every night with the sounds of the Merced river. This place was a hidden gem. Also they have a nice sit down restaurant and also a pizza restaurant. The lobby had a small convenience store with beer, wine and food. Probably best to bring your own food and drink but if not they have you covered for a price:). Another bonus was how close to the park entrance, only 5 minutes and then another 15 min and we were in the Yosemite village.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8815755676923076,"sentiment_breakdown":[["I didn't know anything about this hotel but was just thankful to get a reservation somewhere!",["positive",0.9202977]],["It turned out to be fantastic.",["positive",0.8760822]],["The room decor was a bit dated but other than that we couldn't have been happier.",["positive",0.9790302]],["We stayed in the accessible room and had 2 comfortable Queen sized beds with comfy linens and pillows.",["positive",0.9752508]],["The room was large and the roll in shower had 2 shower heads.",["positive",0.8859111]],["The room we had overlooked the river and that was the big surprise because the patio overlooking the river was huge!",["positive",0.9663274]],["Big enough for a table with 4 chairs and then some.",["positive",0.97379726]],["We went to bed every night with the sounds of the Merced river.",["positive",0.91002446]],["This place was a hidden gem.",["unknown",0.43778077]],["Also they have a nice sit down restaurant and also a pizza restaurant.",["positive",0.9631997]],["The lobby had a small convenience store with beer, wine and food.",["positive",0.98941606]],["Probably best to bring your own food and drink but if not they have you covered for a price:).",["positive",0.97813547]],["Another bonus was how close to the park entrance, only 5 minutes and then another 15 min and we were in the Yosemite village.",["unknown",0.60522926]]],"reviewer_fake_points":55}


{"reviewer_id":"EFB1A82766F6369A76C4E811AB109E1D","reviewer_name":"SeanDM97","review_text":"We stayed here for 1 night and after a long day of travelling, we were looking forward to a nice meal only to be let down. Very overpriced for what you actually get, seemed like a lot of the food was cooked from frozen. Best part of the meal was the soup and salad bar and still that seemed like it had been out for a while. Service was very slow. Attitude of manager wasn’t what you would expect. He belittled a staff member in front of customers which wasn’t nice. We then went to check in and found we had to pay for the WiFi which was slow and kept disconnecting. Once in the room we were hoping to relax and watch some TV, but when turned on it was just fuzzy and wasn’t watchable (surely all appliances should be checked before guests check in). \n\nAlthough it was a good location to get to the park. It wasn’t good value for money and I won’t be returning or recommending this hotel.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.55674033,"sentiment_breakdown":[["We stayed here for 1 night and after a long day of travelling, we were looking forward to a nice meal only to be let down.",["positive",0.96262765]],["Very overpriced for what you actually get, seemed like a lot of the food was cooked from frozen.",["positive",0.9001238]],["Best part of the meal was the soup and salad bar and still that seemed like it had been out for a while.",["positive",0.96834195]],["Service was very slow.",["negative",0.18723291]],["Attitude of manager wasn’t what you would expect.",["unknown",0.66837996]],["He belittled a staff member in front of customers which wasn’t nice.",["unknown",0.7830983]],["We then went to check in and found we had to pay for the WiFi which was slow and kept disconnecting.",["negative",0.08975507]],["Once in the room we were hoping to relax and watch some TV, but when turned on it was just fuzzy and wasn’t watchable (surely all appliances should be checked before guests check in).",["negative",0.13700533]],["Although it was a good location to get to the park.",["positive",0.8182423]],["It wasn’t good value for money and I won’t be returning or recommending this hotel.",["negative",0.05259603]]],"reviewer_fake_points":40}

Review Count History
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