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Overview

  • How are reviewers describing this item?
    thorough, good, most and helpful.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 29 reviews as of our last analysis date on Aug 17 2017.
Reviews Summary

reviewerid039EC9916F2628FCBD5EA42914B2C3B6reviewernameGracy101reviewtextStayed here for two nights while visiting Yosemite We were pleasantly surprised at how close to the park entrance we were The hotel while fairly basic was clean and neat Luis at the front desk was very helpful with our reservation great customer service The beds in the Juniper building were very comfy and the location of the building at the end of the property made for a nice quiet stay The bar restaurant and pizza place located on the property had decent food and while there is a little store for snack foods I strongly suggest you purchase foods at a grocery store before arriving Our room had a small fridge enough for milk juice and cold cuts for sandwiches Save money on the pricey food in the Park A great affordable option to staying inside the Valley and a welcome home after a long day of hikingreviewrating40sentimentclasspositivesentimentresult09542918377777779sentimentbreakdownStayed here for two nights while visiting Yosemitepositive0901919We were pleasantly surprised at how close to the park entrance we werepositive0971789The hotel while fairly basic was clean and neatpositive0937536Luis at the front desk was very helpful with our reservation great customer servicepositive097887003The beds in the Juniper building were very comfy and the location of the building at the end of the property made for a nice quiet staypositive094328594The bar restaurant and pizza place located on the property had decent food and while there is a little store for snack foods I strongly suggest you purchase foods at a grocery store before arrivingpositive09020609Our room had a small fridge enough for milk juice and cold cuts for sandwichespositive0989428Save money on the pricey food in the Parkpositive096834654A great affordable option to staying inside the Valley and a welcome home after a long day of hikingpositive099539113reviewerfakepoints25


revieweridD80AEE687FE54559E97BAC3245C0E826reviewernameKeith HreviewtextUpon arrival at the lodge we were greeted by a member of staff who looked like this was the last thing in the world she wanted to be doing and we felt it There was no “welcome to the lodge how was your journey Where are you visiting from” barely any eye contact and generally rude Only one other member of staff behind the front desk looked like she had listened to her customer service training as the others were similar in nature they came across as entitled college students who were doing this for money and not remotely interested in creating a memorable experience for their guestsnnDespite checking in at 4pm sharp we were surprised not to be given even the option of a river view but put in rooms at the complete opposite end of the lodge site with views of trees and the main road nnRooms were spacious and clean and well equipped no issues at all with the roomsnnDespite there being two restaurants onsite neither of them opened until the evening which was completely inconvenient for someone arriving earlier in the day No coffee facilities other than the Cuisinart machine in our rooms When we tried to use the coffee machine in the shop it dispensed cold coffee when we asked one of the male members of the front desk staff he said that this was coffee from “breakfast time” which was 8 hours before I wasn’t sure what was most ridiculous that the lodge did not provide coffee facilities in their shop or that the coffee that was there had been sitting there for 8 hours It was clear that other guests had poured coffee from the same machine only to be similarly disappointed when they realized it was cold as there were several full coffee cups left to the sidereviewrating20sentimentclassunknownsentimentresult07667539841666667sentimentbreakdownUpon arrival at the lodge we were greeted by a member of staff who looked like this was the last thing in the world she wanted to be doing and we felt itpositive08809671There was no “welcome to the lodge how was your journeyunknown07582977Where are you visiting frompositive07956268” barely any eye contact and generally rudenegative024337307Only one other member of staff behind the front desk looked like she had listened to her customer service training as the others were similar in nature they came across as entitled college students who were doing this for money and not remotely interested in creating a memorable experience for their guestspositive084130865Despite checking in at 4pm sharp we were surprised not to be given even the option of a river view but put in rooms at the complete opposite end of the lodge site with views of trees and the main roadunknown07697567Rooms were spacious and clean and well equipped no issues at all with the roomspositive098884165Despite there being two restaurants onsite neither of them opened until the evening which was completely inconvenient for someone arriving earlier in the dayunknown07678999No coffee facilities other than the Cuisinart machine in our roomspositive08406327When we tried to use the coffee machine in the shop it dispensed cold coffee when we asked one of the male members of the front desk staff he said that this was coffee from “breakfast time” which was 8 hours beforepositive091245884I wasn’t sure what was most ridiculous that the lodge did not provide coffee facilities in their shop or that the coffee that was there had been sitting there for 8 hourspositive08133288It was clear that other guests had poured coffee from the same machine only to be similarly disappointed when they realized it was cold as there were several full coffee cups left to the sideunknown05885559reviewerfakepoints35


revieweridCCF0BDD3230254E86D35B2C4872B0F36reviewernameDawn mariereviewtextI didnt know anything about this hotel but was just thankful to get a reservation somewhere It turned out to be fantastic The room decor was a bit dated but other than that we couldnt have been happier We stayed in the accessible room and had 2 comfortable Queen sized beds with comfy linens and pillows The room was large and the roll in shower had 2 shower heads The room we had overlooked the river and that was the big surprise because the patio overlooking the river was huge Big enough for a table with 4 chairs and then some We went to bed every night with the sounds of the Merced river This place was a hidden gem Also they have a nice sit down restaurant and also a pizza restaurant The lobby had a small convenience store with beer wine and food Probably best to bring your own food and drink but if not they have you covered for a price Another bonus was how close to the park entrance only 5 minutes and then another 15 min and we were in the Yosemite villagereviewrating50sentimentclasspositivesentimentresult08815755676923076sentimentbreakdownI didnt know anything about this hotel but was just thankful to get a reservation somewherepositive09202977It turned out to be fantasticpositive08760822The room decor was a bit dated but other than that we couldnt have been happierpositive09790302We stayed in the accessible room and had 2 comfortable Queen sized beds with comfy linens and pillowspositive09752508The room was large and the roll in shower had 2 shower headspositive08859111The room we had overlooked the river and that was the big surprise because the patio overlooking the river was hugepositive09663274Big enough for a table with 4 chairs and then somepositive097379726We went to bed every night with the sounds of the Merced riverpositive091002446This place was a hidden gemunknown043778077Also they have a nice sit down restaurant and also a pizza restaurantpositive09631997The lobby had a small convenience store with beer wine and foodpositive098941606Probably best to bring your own food and drink but if not they have you covered for a pricepositive097813547Another bonus was how close to the park entrance only 5 minutes and then another 15 min and we were in the Yosemite villageunknown060522926reviewerfakepoints55


revieweridEFB1A82766F6369A76C4E811AB109E1DreviewernameSeanDM97reviewtextWe stayed here for 1 night and after a long day of travelling we were looking forward to a nice meal only to be let down Very overpriced for what you actually get seemed like a lot of the food was cooked from frozen Best part of the meal was the soup and salad bar and still that seemed like it had been out for a while Service was very slow Attitude of manager wasn’t what you would expect He belittled a staff member in front of customers which wasn’t nice We then went to check in and found we had to pay for the WiFi which was slow and kept disconnecting Once in the room we were hoping to relax and watch some TV but when turned on it was just fuzzy and wasn’t watchable surely all appliances should be checked before guests check in nnAlthough it was a good location to get to the park It wasn’t good value for money and I won’t be returning or recommending this hotelreviewrating20sentimentclassunknownsentimentresult055674033sentimentbreakdownWe stayed here for 1 night and after a long day of travelling we were looking forward to a nice meal only to be let downpositive096262765Very overpriced for what you actually get seemed like a lot of the food was cooked from frozenpositive09001238Best part of the meal was the soup and salad bar and still that seemed like it had been out for a whilepositive096834195Service was very slownegative018723291Attitude of manager wasn’t what you would expectunknown066837996He belittled a staff member in front of customers which wasn’t niceunknown07830983We then went to check in and found we had to pay for the WiFi which was slow and kept disconnectingnegative008975507Once in the room we were hoping to relax and watch some TV but when turned on it was just fuzzy and wasn’t watchable surely all appliances should be checked before guests check innegative013700533Although it was a good location to get to the parkpositive08182423It wasn’t good value for money and I won’t be returning or recommending this hotelnegative005259603reviewerfakepoints40

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