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Overview
  • How are reviewers describing this item?
    professional, custom, inside, red and great.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 6 reviews as of our last analysis date on Aug 13 2017.
Reviews Summary

{"reviewer_id":"96CD69DB8C3427BAD84180E4D9210197","reviewer_name":"Betty1004","review_text":"This hotel does not honor any perks of being a Titanium level. They don’t include breakfast for kids or the use of the sauna. If these perks are important for anyone, Titanium level, traveling through Korea, I would suggest staying at Weston Chosun or any Sheraton hotels. Those hotels offer those extra perks. I would rather stay at a place that offers all that.","review_rating":1.0,"sentiment_class":"positive","sentiment_result":0.842113818,"sentiment_breakdown":[["This hotel does not honor any perks of being a Titanium level.",["unknown",0.5851366]],["They don’t include breakfast for kids or the use of the sauna.",["positive",0.89973384]],["If these perks are important for anyone, Titanium level, traveling through Korea, I would suggest staying at Weston Chosun or any Sheraton hotels.",["positive",0.9337773]],["Those hotels offer those extra perks.",["positive",0.9711335]],["I would rather stay at a place that offers all that.",["positive",0.82078785]]],"reviewer_fake_points":-20}


{"reviewer_id":"83E69D4B1D1D71F0E80BE4231C57BDFD","reviewer_name":"orah423","review_text":"We recently stayed for a week and absolutely loved this hotel. The location is in the midst of plenty of activity and great food. The staff was incredibly friendly and so helpful, recommending restaurants and helping us navigate taxis and other things. We walked the Cheongyecheong which is beautiful, right in the middle of the city, every morning, it’s right across the street. The Doota was a short walk away (excellent shopping for clothes, souvenirs, food, Korean cosmetics, etc.) and Kwangza Market also a short walk away. The Griffin bar on the top floor has a jazz trio and very special drinks. The bartender is like a chemist. The buffet is excellent and very well priced for the quality and variety of food served. We have family in Korea and will stay only at this hotel. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.904552611,"sentiment_breakdown":[["We recently stayed for a week and absolutely loved this hotel.",["positive",0.9812889]],["The location is in the midst of plenty of activity and great food.",["positive",0.98511237]],["The staff was incredibly friendly and so helpful, recommending restaurants and helping us navigate taxis and other things.",["positive",0.98873854]],["We walked the Cheongyecheong which is beautiful, right in the middle of the city, every morning, it’s right across the street.",["positive",0.87528133]],["The Doota was a short walk away (excellent shopping for clothes, souvenirs, food, Korean cosmetics, etc.",["positive",0.90020317]],[") and Kwangza Market also a short walk away.",["positive",0.8821176]],["The Griffin bar on the top floor has a jazz trio and very special drinks.",["positive",0.9495568]],["The bartender is like a chemist.",["unknown",0.7313852]],["The buffet is excellent and very well priced for the quality and variety of food served.",["positive",0.9897194]],["We have family in Korea and will stay only at this hotel.",["unknown",0.7621228]]],"reviewer_fake_points":-105}


{"reviewer_id":"61F1E0D66F131831BF5E9CE70AB82872","reviewer_name":"Tony","review_text":"Save your money and use just the basic rooms/service. A list of things that ruined my anniversary (BTW we told them we were there for our 1 year anniversary):\n\n1. After we were guided to Executive floor, the staff ignored us and refused to let us in after seeing us with luggage in hand. Just sat and watched us as we struggled to get in. We were the only customers and I didn't understand why we were ignored. \n\n2. After finally letting us checking in, we asked about a different check out time; but told us we needed a member #. When we asked if they can check our #, they told us we should go to our room and look for it on the app.\n\n3. I called the customer service on the 1st floor to help find the # because the app wasn't helping. They politely looked it up and gave it to us. Problem: the Executive staff said our number was not correct when we gave it to them. I told them that the first floor gave it to me. They refused to verify it and told me to just enjoy the club lounge and they will try their records.\n\n4. They came to us while we were getting food and in front of other guests they told us they will not extend us because we gave them a bad#.\n\n5. I called the 1st floor customer service and told them what happened and they told me to let them talk to the Executive employee to comfirm the #. Finally the Executive staff just simply said it was a glitch. \n\n6. I told the Dept Manager what happened and he said everything will be okay. Except when we checked out the next morning, the same employee used ONLY korean and language with us and refused to look at me the whole time or use English. I told the same dept manager and all he could do was make excuses for their behavior. \n\n7. The only people that were nice and polite were the employee at the first floor. If you really really want to stay here, DONT USE THE EXECUTIVE FLOOR.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.4969142642307692,"sentiment_breakdown":[["Save your money and use just the basic rooms/service.",["negative",0.27586943]],["A list of things that ruined my anniversary (BTW we told them we were there for our 1 year anniversary): 1.",["unknown",0.61599386]],["After we were guided to Executive floor, the staff ignored us and refused to let us in after seeing us with luggage in hand.",["unknown",0.51422215]],["Just sat and watched us as we struggled to get in.",["unknown",0.7819739]],["We were the only customers and I didn't understand why we were ignored.",["unknown",0.7053256]],["2.",["positive",0.80257684]],["After finally letting us checking in, we asked about a different check out time; but told us we needed a member #.",["unknown",0.7447872]],["When we asked if they can check our #, they told us we should go to our room and look for it on the app.",["negative",0.07538617]],["3.",["positive",0.79944634]],["I called the customer service on the 1st floor to help find the # because the app wasn't helping.",["negative",0.11536794]],["They politely looked it up and gave it to us.",["unknown",0.68896073]],["Problem: the Executive staff said our number was not correct when we gave it to them.",["negative",0.1518652]],["I told them that the first floor gave it to me.",["unknown",0.4808192]],["They refused to verify it and told me to just enjoy the club lounge and they will try their records.",["negative",0.2163587]],["4.",["positive",0.79788846]],["They came to us while we were getting food and in front of other guests they told us they will not extend us because we gave them a bad#.",["negative",0.28406936]],["5.",["positive",0.79965156]],["I called the 1st floor customer service and told them what happened and they told me to let them talk to the Executive employee to comfirm the #.",["negative",0.05224498]],["Finally the Executive staff just simply said it was a glitch.",["negative",0.23845631]],["6.",["positive",0.7998714]],["I told the Dept Manager what happened and he said everything will be okay.",["negative",0.18292089]],["Except when we checked out the next morning, the same employee used ONLY korean and language with us and refused to look at me the whole time or use English.",["unknown",0.3118283]],["I told the same dept manager and all he could do was make excuses for their behavior.",["negative",0.12997884]],["7.",["unknown",0.78761756]],["The only people that were nice and polite were the employee at the first floor.",["positive",0.84986675]],["If you really really want to stay here, DONT USE THE EXECUTIVE FLOOR.",["unknown",0.7164232]]],"reviewer_fake_points":20}


{"reviewer_id":"BC825D06C84DE7A4CC1F2F5E4F0E001C","reviewer_name":"Rachael R","review_text":"I'm in Seoul alone and wanted to treat myself to a nice evening with a couple of good cocktails. After reading the reviews, I had high expectations, but I did not expect the service and quality to be this good. I sat at the bar and met Brandon, who is a phenomenal bartender. He made me a drink called a \"Lucid Dream\" and it was without a doubt the best cocktail I've ever had. Brandon made me feel like the only guest there. He was incredibly welcoming and wonderful to talk to. I will definitely be going back.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9163141628571428,"sentiment_breakdown":[["I'm in Seoul alone and wanted to treat myself to a nice evening with a couple of good cocktails.",["positive",0.97278106]],["After reading the reviews, I had high expectations, but I did not expect the service and quality to be this good.",["unknown",0.72819066]],["I sat at the bar and met Brandon, who is a phenomenal bartender.",["positive",0.9533635]],["He made me a drink called a \"Lucid Dream\" and it was without a doubt the best cocktail I've ever had.",["positive",0.99820626]],["Brandon made me feel like the only guest there.",["positive",0.84361005]],["He was incredibly welcoming and wonderful to talk to.",["positive",0.97749704]],["I will definitely be going back.",["positive",0.94055057]]],"reviewer_fake_points":40}

Review Count History
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