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Overview
  • How are reviewers describing this item?
    great, facial, good, friendly and here.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 78 reviews as of our last analysis date on Aug 15 2017.
Reviews Summary

{"reviewer_id":"140A12DC49E7B69D35BF4D4A5FC2E837","reviewer_name":"Terri C.","review_text":"The Indigo Tower Penthouse Suite was awesome. Beautiful views of the beach, ocean, pools and nightly fireworks. We enjoyed the pool complex and the cabana service with ease of access to the beach. The rooms were clean and the staff was extremely friendly and attentive. I would stay at North Beach Plantation again anytime of the year!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.936892158,"sentiment_breakdown":[["The Indigo Tower Penthouse Suite was awesome.",["positive",0.9778445]],["Beautiful views of the beach, ocean, pools and nightly fireworks.",["positive",0.92979604]],["We enjoyed the pool complex and the cabana service with ease of access to the beach.",["positive",0.90619177]],["The rooms were clean and the staff was extremely friendly and attentive.",["positive",0.96256274]],["I would stay at North Beach Plantation again anytime of the year!",["positive",0.90806574]]],"reviewer_fake_points":15}


{"reviewer_id":"DD05084250FF550591B75FFAE6A3B0BC","reviewer_name":"Brian H","review_text":"North Beach Plantation can’t be compared directly to typical hotels since each condo is privately owned. The grade and condition of the furnishings and equipment depend upon the priorities of each owner. Our condo was clean, but well-worn and certainly unworthy of the resort’s AAA Four-Diamond rating. However, most of the quality issues we experienced were the responsibility of North Beach’s top management, not the owner.\n\nFor example, upon check-in we noticed that light bulbs were burned out in the bedroom and the bathroom, there were no face cloths, no shower caps and the TV in the living room was not working properly. We had to call three separate times over a two-day period before an employee dropped off a new light bulb and the TV was never replaced. The mattress was lumpy and not up to standards seen in top hotels. The toilet ran constantly unless we waited to “jiggle” the handle after each flush. Since there was no front desk, all issues were handled by telephone to someone in another building that just took messages. There was no management follow-up on our complaints to see if the problems were resolved.\n\nThe root cause of all these issues seemed to be due to an absence of proper quality standards and a lack of thorough quality control inspections before making the units available for check-in. These are basic organizational issues that only top senior management can fix, not the employees. Judging from reviews by other customers, similar problems have been reported again and again. Each complaint seems to be taken as an isolated event and not examined collectively as a symptom of a deeper management problem.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.6038627599999999,"sentiment_breakdown":[["North Beach Plantation can’t be compared directly to typical hotels since each condo is privately owned.",["positive",0.9356943]],["The grade and condition of the furnishings and equipment depend upon the priorities of each owner.",["positive",0.9395102]],["Our condo was clean, but well-worn and certainly unworthy of the resort’s AAA Four-Diamond rating.",["unknown",0.6164485]],["However, most of the quality issues we experienced were the responsibility of North Beach’s top management, not the owner.",["unknown",0.539538]],["For example, upon check-in we noticed that light bulbs were burned out in the bedroom and the bathroom, there were no face cloths, no shower caps and the TV in the living room was not working properly.",["unknown",0.5824232]],["We had to call three separate times over a two-day period before an employee dropped off a new light bulb and the TV was never replaced.",["unknown",0.536794]],["The mattress was lumpy and not up to standards seen in top hotels.",["unknown",0.50798845]],["The toilet ran constantly unless we waited to “jiggle” the handle after each flush.",["positive",0.8215958]],["Since there was no front desk, all issues were handled by telephone to someone in another building that just took messages.",["unknown",0.38342118]],["There was no management follow-up on our complaints to see if the problems were resolved.",["negative",0.15247604]],["The root cause of all these issues seemed to be due to an absence of proper quality standards and a lack of thorough quality control inspections before making the units available for check-in.",["unknown",0.5021955]],["These are basic organizational issues that only top senior management can fix, not the employees.",["unknown",0.45131427]],["Judging from reviews by other customers, similar problems have been reported again and again.",["unknown",0.6814945]],["Each complaint seems to be taken as an isolated event and not examined collectively as a symptom of a deeper management problem.",["positive",0.8031847]]],"reviewer_fake_points":40}


{"reviewer_id":"E3CE837C8634C326600B408DDF2377C9","reviewer_name":"Karen C","review_text":"Beautiful place! Nice pools but very pricey! Suggest going through a rental agency to stay for better cost. Would have been nice to have a restaurant for breakfast overlooking the beach with an outdoor patio similar to Seawatch resort which we really like also.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8727175650000001,"sentiment_breakdown":[["Beautiful place!",["positive",0.93770295]],["Nice pools but very pricey!",["positive",0.98355466]],["Suggest going through a rental agency to stay for better cost.",["unknown",0.59113115]],["Would have been nice to have a restaurant for breakfast overlooking the beach with an outdoor patio similar to Seawatch resort which we really like also.",["positive",0.9784815]]],"reviewer_fake_points":-40}


{"reviewer_id":"7FCEED7A918F01144E8163A7666366CB","reviewer_name":"BeachLover819","review_text":"My friends and I came down for July 4th weekend and had an amazing stay. The resort and cottages were beautiful. Even with the bad weather this week, we had a great vacation. Sadly one of the nights we were there, our refrigerator went out. Our maintenance guy Brett was beyond polite, even though he was having to remove and replace a giant refrigerator by HIMSELF. He was having to walk it up stairs sadly because their was not a elevator in the cottage. I don't know what the other maintenance was doing or if they are understaffed, but he was absolutely amazing. I really hope you hire more men like him and that he gets paid fairly because he definitely deserves it. Will definitely be back!!","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7493188866666667,"sentiment_breakdown":[["My friends and I came down for July 4th weekend and had an amazing stay.",["positive",0.9447922]],["The resort and cottages were beautiful.",["positive",0.9306445]],["Even with the bad weather this week, we had a great vacation.",["positive",0.9512289]],["Sadly one of the nights we were there, our refrigerator went out.",["negative",0.24400304]],["Our maintenance guy Brett was beyond polite, even though he was having to remove and replace a giant refrigerator by HIMSELF.",["negative",0.04695578]],["He was having to walk it up stairs sadly because their was not a elevator in the cottage.",["positive",0.82207036]],["I don't know what the other maintenance was doing or if they are understaffed, but he was absolutely amazing.",["positive",0.9690778]],["I really hope you hire more men like him and that he gets paid fairly because he definitely deserves it.",["positive",0.9226065]],["Will definitely be back!",["positive",0.9124909]]],"reviewer_fake_points":45}

Review Count History
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