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Overview
  • How are reviewers describing this item?
    comfortable, made, done and plastic.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 21 reviews as of our last analysis date on Jul 25 2017.
Reviews Summary

{"reviewer_id":"0FEDB85E9A53806F0329110F073D2C32","reviewer_name":"SpannerM","review_text":"This hotel is within 5 minutes walk of 3 tube stations. It is very comfortable and quiet, despite being on a busy road. The rooms are a good size and well appointed.\nThe only downside, which is typical in many London hotels, is that the housekeeping staff do not replace things when used, eg laundry bags, soap, etc. It was quite annoying to have to ring housekeeping on a daily basis for replacement items.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8918438139999999,"sentiment_breakdown":[["This hotel is within 5 minutes walk of 3 tube stations.",["positive",0.8754366]],["It is very comfortable and quiet, despite being on a busy road.",["positive",0.8355889]],["The rooms are a good size and well appointed.",["positive",0.9762868]],["The only downside, which is typical in many London hotels, is that the housekeeping staff do not replace things when used, eg laundry bags, soap, etc.",["positive",0.90020317]],["It was quite annoying to have to ring housekeeping on a daily basis for replacement items.",["positive",0.8717036]]],"reviewer_fake_points":60}


{"reviewer_id":"2C70C93B98B0CF4F9F43B07029081525","reviewer_name":"snorkelfan013","review_text":"Went to London with a friend to celebrate our milestone birthdays. Booked a two bedroom suite with large terrace. Room was updated, spacious, and provided privacy for both of us while letting us still lodge together. The terrace was huge! Staff throughout we’re accommodating and hotel was modern and well run. Location was central to lots of sightseeing. Thanks for the memories Park Plaza Westminster Bridge.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8514230485714286,"sentiment_breakdown":[["Went to London with a friend to celebrate our milestone birthdays.",["positive",0.8064246]],["Booked a two bedroom suite with large terrace.",["positive",0.95177674]],["Room was updated, spacious, and provided privacy for both of us while letting us still lodge together.",["positive",0.81076723]],["The terrace was huge!",["positive",0.8207482]],["Staff throughout we’re accommodating and hotel was modern and well run.",["positive",0.8555542]],["Location was central to lots of sightseeing.",["positive",0.79515207]],["Thanks for the memories Park Plaza Westminster Bridge.",["positive",0.9195383]]],"reviewer_fake_points":-55}


{"reviewer_id":"3846C693DD08DB6A1F9FF650E17CB38B","reviewer_name":"Bruce W","review_text":"I enjoyed my stay at Park Plaza Westminster, very quiet during the night, excellent housekeeping, smokers area outside is always clean. Very close to most tourist attractions. Tube, bus and cabs are readily available.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.95019213,"sentiment_breakdown":[["I enjoyed my stay at Park Plaza Westminster, very quiet during the night, excellent housekeeping, smokers area outside is always clean.",["positive",0.93828696]],["Very close to most tourist attractions.",["positive",0.9833784]],["Tube, bus and cabs are readily available.",["positive",0.92891103]]],"reviewer_fake_points":-60}


{"reviewer_id":"D8AE8CD8DB6CBECFD788B56D219C14A8","reviewer_name":"LynneBL66","review_text":"Room was lovely, really comfortable bed and the bathroom was great with a huge bath and separate shower. \n\nWe had an internal room overlooking the atrium which was absolutely fine and really quite pretty. It also meant there was very little noise from outside. \n\nThe waiter in the bistro (cant remember his name but he was Polish and studying Law name began with K I think) was a breath of fresh air, very knowledgeable about the menu (I am Coeliac) and couldn't have been more attentive. Food was great and they had some fantastic deals available for families etc. \n\nThe hotel is walking distance from the Jubilee line which runs 24hrs Friday and Saturday so its perfect for the O2.\n\nThere were a few minor niggles though.\n\nOn arrival there was a queue for reception. They had a guy walking along asking people if he could help, he looked at my husband and I then walked passed us to the two young women who had arrived after us ... luckily we found it amusing!\n\nAt reception we told that we had to book to go to the swimming pool/Spa in advance for safety because of the number of guests in the hotel, this put us off using the spa. \n\nWe used room service as we had been out very late and ordered the tomato soup. Now I don't know about anyone else but when I order soup I expect a roll or a slice of bread (gluten free obviously for me lol) I was asked about allergies when I called and i explained that I couldn't have gluten. When it was delivered there was soup but nothing with it, just the soup, now I dont know if this is how it normally arrives or my gluten free-ness put them off sending it! however it was delicious and we were too tired to phone and wait again. \n\nOn Sunday morning, even though there was a do not disturb sign on the door, the cleaner knocked the first time just after 9am (we didn't get to bed until 4am!) then knocked again about an hour later!!. What is the point of having the sign or a checking our procedure? \n\nAll that said it wouldn't put me off using the hotel again as the location is perfect.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8307558905263157,"sentiment_breakdown":[["Room was lovely, really comfortable bed and the bathroom was great with a huge bath and separate shower.",["positive",0.9950842]],["We had an internal room overlooking the atrium which was absolutely fine and really quite pretty.",["positive",0.9419924]],["It also meant there was very little noise from outside.",["unknown",0.47323003]],["The waiter in the bistro (cant remember his name but he was Polish and studying Law name began with K I think) was a breath of fresh air, very knowledgeable about the menu (I am Coeliac) and couldn't have been more attentive.",["positive",0.93155676]],["Food was great and they had some fantastic deals available for families etc.",["positive",0.9762141]],["The hotel is walking distance from the Jubilee line which runs 24hrs Friday and Saturday so its perfect for the O2.",["positive",0.931657]],["There were a few minor niggles though.",["positive",0.85241723]],["On arrival there was a queue for reception.",["positive",0.83445513]],["They had a guy walking along asking people if he could help, he looked at my husband and I then walked passed us to the two young women who had arrived after us .",["positive",0.89060646]],["luckily we found it amusing!",["unknown",0.72818744]],["At reception we told that we had to book to go to the swimming pool/Spa in advance for safety because of the number of guests in the hotel, this put us off using the spa.",["unknown",0.778222]],["We used room service as we had been out very late and ordered the tomato soup.",["positive",0.9746163]],["Now I don't know about anyone else but when I order soup I expect a roll or a slice of bread (gluten free obviously for me lol) I was asked about allergies when I called and i explained that I couldn't have gluten.",["positive",0.9973183]],["When it was delivered there was soup but nothing with it, just the soup, now I dont know if this is how it normally arrives or my gluten free-ness put them off sending it!",["positive",0.91695434]],["however it was delicious and we were too tired to phone and wait again.",["unknown",0.7892332]],["On Sunday morning, even though there was a do not disturb sign on the door, the cleaner knocked the first time just after 9am (we didn't get to bed until 4am!",["unknown",0.7252846]],[") then knocked again about an hour later!",["unknown",0.38566157]],["What is the point of having the sign or a checking our procedure?",["positive",0.8416062]],["All that said it wouldn't put me off using the hotel again as the location is perfect.",["positive",0.82006466]]],"reviewer_fake_points":-20}

Review Count History
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