reviewerid4C283E513F38E4693B869687B6952981reviewername932pmastreviewtextOur experience with Northwoods was terriblennMy friend and I drove five hours on Monday to get to Moosehead lake where wed chosen to stop for a night in the hope of seeing some moose We headed to Northwoods and were overjoyed when a friendly staff member Jason and one of the guides said they had spaces for Tuesday morning on a group moose tour with two others booked on They said the tour would run rain or shine and that our guide might just adapt the tour if the rain got bad They said we should arrive at 545am for a 6am departure We each handed over about 50 for the tour and 10 for a poncho We set alarms for 430am and packed up the car ready for the morning nnAt 540am on Tuesday we were waiting outside Northwoods in the pouring rain We waited until 6am and then began to get concerned They hadnt called or emailed to cancel By 630 wed realised no one was going to show up for us By this point we were very cold wet and very disappointed I could have criednnAt around 7am a woman arrived to open the store We asked her what was going on She said Jason must have messed up and forgotten to tell the guide he had a tour to run in the morning She offered us the evening tour instead or alternatively a refund which we accepted we werent going to sit in rainy Greenville for 8hrs waiting for another tour and then drive to our next stop in the dark She wasnt apologetic just oh I see whats happened Jason messed up and forgot to tell the guide he had a tour its his fault Regardless of fault that just doesnt cut it Wed come all this way woken up at 430am and waited in the rain for nothing Were positive people and forgiving too mistakes happen but for them to not even be apologetic was just awfulreviewrating10sentimentclassunknownsentimentresult06511162115384616sentimentbreakdownOur experience with Northwoods was terribleunknown039787224My friend and I drove five hours on Monday to get to Moosehead lake where wed chosen to stop for a night in the hope of seeing some mooseunknown073482597We headed to Northwoods and were overjoyed when a friendly staff member Jason and one of the guides said they had spaces for Tuesday morning on a group moose tour with two others booked onunknown07832868They said the tour would run rain or shine and that our guide might just adapt the tour if the rain got badunknown076018935They said we should arrive at 5unknown04085313745am for a 6am departureunknown07279341We each handed over about 50 for the tour and 10 for a ponchopositive0914837We set alarms for 4unknown06724863630am and packed up the car ready for the morningpositive09823002At 5unknown0776662540am on Tuesday we were waiting outside Northwoods in the pouring rainunknown07519677We waited until 6am and then began to get concernedunknown06655575They hadnt called or emailed to cancelunknown038900113By 6unknown0765670830 wed realised no one was going to show up for uspositive0837789By this point we were very cold wet and very disappointednegative003393791I could have criedunknown05903937At around 7am a woman arrived to open the storeunknown06013634We asked her what was going onunknown06964235She said Jason must have messed up and forgotten to tell the guide he had a tour to run in the morningpositive08082005She offered us the evening tour instead or alternatively a refund which we accepted we werent going to sit in rainy Greenville for 8hrs waiting for another tour and then drive to our next stop in the darkunknown046751466She wasnt apologetic just oh I see whats happened Jason messed up and forgot to tell the guide he had a tour its his faultunknown06849346Regardless of fault that just doesnt cut itunknown06385443Wed come all this way woken up at 4unknown07808137530am and waited in the rain for nothingunknown07545417Were positive people and forgiving too mistakes happen but for them to not even be apologetic was just awfulunknown030344146reviewerfakepoints35

reviewerid136A7AEB8CA0AD22A661B6F0717C3943reviewernameVirginia SreviewtextWe spent five hours looking for moose on a tour last week The scenery was lovely the canoe paddle wonderful but no moose It was only at the end of the tour that our guide told us that it was too warm and the likelihood of seeing moose was slight Had we known this we may have chosen another way to spend our day I would suggest that in times where sightings are rare they should advertise a lovely ride in the country and a canoe trip on a pristine lake with POSSIBLE sightings of moose loons etc Seemed a little like false advertising to mereviewrating30sentimentclassunknownsentimentresult07448587183333334sentimentbreakdownWe spent five hours looking for moose on a tour last weekpositive08655278The scenery was lovely the canoe paddle wonderful but no mooseunknown062694764It was only at the end of the tour that our guide told us that it was too warm and the likelihood of seeing moose was slightpositive08355998Had we known this we may have chosen another way to spend our daypositive09717263I would suggest that in times where sightings are rare they should advertise a lovely ride in the country and a canoe trip on a pristine lake with POSSIBLE sightings of moose loons etcpositive090020317Seemed a little like false advertising to menegative02691476reviewerfakepoints95

revieweridFF7EDA8DD1BC33A1FBF166B885CAFCE9reviewernameTina LreviewtextWe originally had booked a moose canoe trip but had to change several months prior to our arrival husband surgery and with a simple phone call the staff was able to easily change our trip to a land safari Our guide worked so hard to find those bashful moose We we’re thankful to see 4 moose before the evenings end Our guide was so knowledgeable about the area We would definitely book another trip if in the area again They also have a great store which we stopped back to shop the next amreviewrating50sentimentclasspositivesentimentresult08831391719999999sentimentbreakdownWe originally had booked a moose canoe trip but had to change several months prior to our arrival husband surgery and with a simple phone call the staff was able to easily change our trip to a land safaripositive097403866Our guide worked so hard to find those bashful mooseunknown07369524We we’re thankful to see 4 moose before the evenings endpositive089249474Our guide was so knowledgeable about the areapositive08603873We would definitely book another trip if in the area againpositive095182276reviewerfakepoints65

reviewerid70AC861DCEC8D88DA5EA274F2E4B5F1FreviewernameAmanda SreviewtextMatt helped us book our guided excursions He was incredibly helpful with our questions and also gave great suggestions for other things to check out around the lake nnChris took us fishing though we only got one bite we had a beautiful day on the lake He told us about history and his family Just a really fun and informative time on the boat nnSteve took us on our waterfall hike He made sure to tell us about the area nature etc We also had fun conversation but on the hike he gave us space to enjoy the trail He goes ahead and waits no rush6 so you can take everything in Steve took some pictures of us with the falls in the background All around a beautiful hikennAlso the cafe is tasty with nice people working the counter nnreviewrating50sentimentclasspositivesentimentresult08851160491666666sentimentbreakdownMatt helped us book our guided excursionspositive09446051He was incredibly helpful with our questions and also gave great suggestions for other things to check out around the lakepositive098647404Chris took us fishing though we only got one bite we had a beautiful day on the lakepositive089092463He told us about history and his familypositive09195471Just a really fun and informative time on the boatpositive096406364Steve took us on our waterfall hikepositive08137674He made sure to tell us about the area nature etcpositive090020317We also had fun conversation but on the hike he gave us space to enjoy the trailpositive086499614He goes ahead and waits no rush6 so you can take everything inpositive09198384Steve took some pictures of us with the falls in the backgroundunknown050746083All around a beautiful hikepositive091862744Also the cafe is tasty with nice people working the counterpositive09908847reviewerfakepoints85