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Highlights
Quality
This segways nicely into my other major kudos for this product
We are very satisfied with their customer service and follow up
We started to notice issues with the lock where despite entering the proper code or fingerprint the door would not open
Immediately they sent a replacement lock even before i needed to return the falabe product
Shipping
While i needed to return the old parts there was always a prepaid shipping label
If a company is unwilling to pay for return shipping it means their product falls far too often
Packaging/appearance
We installed this from the garage into the mudroom to make life sane with little kids
Competitiveness
I have yet to find a competitor
I used to use tplink products until i had a problem with one a month after buying it and was told that the customer was respons... Read More
Overview
- How are reviewers describing this item?
open, new, good, two and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 73.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 906 reviews as of our last analysis date on Apr 15 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The app could use a bit of work
Posted by a reviewer on Amazon
Scan fingerprint at different angles when initially setting up
Posted by a reviewer on Amazon
The third one had a bad clutch assembly or whatever
Posted by a reviewer on Amazon
Basically it wouldnt catch to open the door
Posted by a reviewer on Amazon
They have a phone number you can call
Posted by a reviewer on Amazon
I sent one email and within two weeks it showed up
Posted by a reviewer on Amazon
I installed it and thought it was over
Posted by a reviewer on Amazon
But much to my surprise they even followed up with me to make sure i got it and that the part fixed the problem
Review Count History
Price History
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