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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

The AI used to provide these results are constantly improving. These results might change.

Pros

They always answer calls and reply emails politely. They make returns/cancellations a snap.

After owning my asus rog gaming laptop for only 1. Years, i am a satisfied customer. The accident plan covers things not included by manufacturer's warranties (like oopsies) their warranties are cheaper than other similar warranties.



Cons

Do not under any circumstances assume they’ll honor this warranty. They know that this computer was defective when it shipped.

The claims process itself is nothing like what they advertise. Instead of waiting for the 2-3 weeks for squaretrade to fix a problem they created, i plug it in myself, only to find it is now running incredibly noisy.

Another 2 weeks without a laptop. Even though my laptop is fully functional they're returning my coverage because i replaced the thermal paste before i asked them to check it out.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


I was able to buy a brand new laptop with the insurance


The advantage of this over traditional warranties is that st will not charge you a dime to ship or assess your product


I dont believe it covers the screen or batterybut i would rather pay 200 for the screen or 100or less for the baterry then the ...  Read More


After buying a 1500 laptop i would hate for it to break and have to deal with the manufactures warranty

Price


I always took it out just in case and the price was always within reason

Shipping


My claim was processed in just 1 day and i received a shipping label


Second the turnaround time to cover my claim was extremely fast and user friendly


I did not receive a box on wednesday so i talked to a different rep on thursday who did the same thing but told me that when he...  Read More


He said he would send an email and i should receive a shipping box by wednesday

Packaging/appearance


An email was sent to me with a link for a ups label packaging and tracking instructions

Competitiveness


I bought a very nice gaming laptop and decided to go with a 3year plan just in case


Far easier than any verizon asurion claim ive made in the past


Purchased a 3yr square trade protection plan to safeguard against damage to my 1500 laptop

Overview

  • How are reviewers describing this item?
    square, sent, new and easy.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 2462.
  • Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
  • Our engine has determined that the review content quality is low.
  • Our engine has analyzed and discovered that 70.7% of the reviews are reliable.
  • This product had a total of 141 reviews as of our last analysis date on Mar 9 2023.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Insurance is something you never want to use because it is usually more of a hassle to deal with the insurance company


    Posted by a reviewer on Amazon

    I had an accident yesterday i filed a claim this morning and i received approval to send my computer in for repairs this afternoon


    Posted by a reviewer on Amazon

    Square trade emailed me the approval along with an individualized link to instructions on how to send it in for the repairs


    Posted by a reviewer on Amazon

    They said the repairs will be completed within 2 to 5 business days


    Posted by a reviewer on Amazon

    I am mailing the package tonight so i hope to get my computer back next week


    Posted by a reviewer on Amazon

    Just submitted a claim for accidental damage to my husbands pixelbooks keyboard


    Posted by a reviewer on Amazon

    I will update after the computer is repaired and returned


    Posted by a reviewer on Amazon

    I’m still under warranty and they’re repairing my unit in a timely manner

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.