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Pros & Cons
Pros
They always answer calls and reply emails politely. They make returns/cancellations a snap.
After owning my asus rog gaming laptop for only 1. Years, i am a satisfied customer. The accident plan covers things not included by manufacturer's warranties (like oopsies) their warranties are cheaper than other similar warranties.
Cons
Do not under any circumstances assume they’ll honor this warranty. They know that this computer was defective when it shipped.
The claims process itself is nothing like what they advertise. Instead of waiting for the 2-3 weeks for squaretrade to fix a problem they created, i plug it in myself, only to find it is now running incredibly noisy.
Another 2 weeks without a laptop. Even though my laptop is fully functional they're returning my coverage because i replaced the thermal paste before i asked them to check it out.
Highlights
Quality
I was able to buy a brand new laptop with the insurance
The advantage of this over traditional warranties is that st will not charge you a dime to ship or assess your product
I dont believe it covers the screen or batterybut i would rather pay 200 for the screen or 100or less for the baterry then the ... Read More
After buying a 1500 laptop i would hate for it to break and have to deal with the manufactures warranty
Price
I always took it out just in case and the price was always within reason
Shipping
My claim was processed in just 1 day and i received a shipping label
Second the turnaround time to cover my claim was extremely fast and user friendly
I did not receive a box on wednesday so i talked to a different rep on thursday who did the same thing but told me that when he... Read More
He said he would send an email and i should receive a shipping box by wednesday
Packaging/appearance
An email was sent to me with a link for a ups label packaging and tracking instructions
Competitiveness
I bought a very nice gaming laptop and decided to go with a 3year plan just in case
Far easier than any verizon asurion claim ive made in the past
Purchased a 3yr square trade protection plan to safeguard against damage to my 1500 laptop
Overview
- How are reviewers describing this item?
square, sent, new and easy. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 2462.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 70.7% of the reviews are reliable.
- This product had a total of 141 reviews as of our last analysis date on Mar 9 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Insurance is something you never want to use because it is usually more of a hassle to deal with the insurance company
Posted by a reviewer on Amazon
I had an accident yesterday i filed a claim this morning and i received approval to send my computer in for repairs this afternoon
Posted by a reviewer on Amazon
Square trade emailed me the approval along with an individualized link to instructions on how to send it in for the repairs
Posted by a reviewer on Amazon
They said the repairs will be completed within 2 to 5 business days
Posted by a reviewer on Amazon
I am mailing the package tonight so i hope to get my computer back next week
Posted by a reviewer on Amazon
Just submitted a claim for accidental damage to my husbands pixelbooks keyboard
Posted by a reviewer on Amazon
I will update after the computer is repaired and returned
Posted by a reviewer on Amazon
I’m still under warranty and they’re repairing my unit in a timely manner
Review Count History
Price History
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