Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Highlights
Quality
Overall i couldnt be happier with the purchase
The lighting is very customizable with the ghub software and i found it easy to use
The ability to back light each key as with the razers keyboard in what ever color i want is excellent the best part that stands... Read More
My only problem with the g910 is that my hands are bigger than your average user and i have a slight issue with where my hands ... Read More
Price
Response aesthetics price customizations but no on comfort
Shipping
It ended up being 17 days of waiting instead of 3 for the replacement to be processed approved and begin shipping
Packaging/appearance
It is hands down the absolute worst typing keyboard i have ever used
Competitiveness
My last 3 keyboards were made by madcatz and typing on those were like a dream
This replaced my corsair k95 rgb platinum and it completely blows it out of the water
It is for my new pc instead of just swapping parts i now have 2 pcs for in household gaming competitions
Logitechs software is much more user friendly then its competitors another reason im glad i switched
Overview
- How are reviewers describing this item?
great, good, nice, double and last. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 371.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 2,609 reviews as of our last analysis date on Nov 21 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I really like the keyboard only complaint is the new version does not come with the palm rest as the images show
Posted by a reviewer on Amazon
I contacted logitech support to file a warranty claim
Posted by a reviewer on Amazon
After providing your basic information you will be asked to record a short video showing the ghub settings the keys affected by the issue and the serial number under the keyboard and upload the video to youtube or google drive as well as take photo of the device showing its serial number sn along with a handwritten note of your ticket number
Posted by a reviewer on Amazon
Now there is a good reason they ask you to do this they dont require you to send back the faulty keyboard so they want sufficient proof that you arent trying to scam them which is understandable
Posted by a reviewer on Amazon
Overall it took 5 days of communication back and forth from my initial contact to exchange all necessary information and proof for the claim to begin its processing and approval phase
Posted by a reviewer on Amazon
The processing and approval phase was supposed to take no longer then 3 days according to support
Posted by a reviewer on Amazon
So in the end it took about 3 and half weeks from first contact for my replacement to be delivered
Posted by a reviewer on Amazon
For that reason im leaving a favorable review but im giving them 4 stars instead of 5 for two reasons the lengthy warranty claim process and for having a defective product to begin with
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found